• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 363
  • Last Modified:

Download emails from Exchange without erasing

I have a user that has his Outlook 2007 configured with many pop3 accounts, all emails received being saved in a pst file on his laptop. He also has his Outlook configured to connect to our Exchange server (as an Exchange type of account, not using Pop3), and all new mail is also saved in this same pst file on his laptop, and then deleted from the Exchange server because the pst file is configured as his main data file for new mail.

Is it possible to configure Outlook or Exchange not to erase  the emails from the Exchange server when retreiving new mail from his Exchange mailbox ?

Thanks
0
ndidomenico
Asked:
ndidomenico
  • 6
  • 6
  • 3
  • +2
2 Solutions
 
xmlmagicianCommented:
0
 
ckeshavCommented:
Change the Delivery of the emails for the exchange account to the Exchange server(either .ost file) and not to the pst file.
0
 
netcmhCommented:
Typically, When you access an Exchange Server e-mail account, your messages are saved on the e-mail server until you delete them. Is that what's happening?
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 
ndidomenicoAuthor Commented:
There is no option "leave mail on server" in the Exchange tabs, as with a pop3 account.

Since the delivery of new email is set to save to the pst file, they automatically get deleted from the Exchange server right after they have been saved in the pst file.

I think the delivery can not be set on individual mail accounts, but as a general setting for all email accounts in the profile. I will verify this setting this morning with the user.

0
 
ckeshavCommented:
I'm using Gmail on Pop3 and Exchange for official mails. Have attached the screenshot and it works


K.jpg
0
 
ndidomenicoAuthor Commented:
Thanks ckeshay. Will check that setting on the user's Outlook this morning. What version of Outlook are you running ?
0
 
ckeshavCommented:
Outlook 2007...but It worked for me in Outlook 2010 as well in my earlier company. It will for sure if you configure as in the above screenshot.
0
 
MadjaxCommented:
As extra info to CKESHAV's post
For Outlook 2007 and how to change delivery location:

In Outlook:  File > Data File Management > mark the exchange account and click Set as Default

This will make so e-mails go into Exchange (OST-file) account instead.

/MadJax
0
 
ndidomenicoAuthor Commented:
Madjax: All emails coming from the different pop3 accounts have to be saved in the local pst file, not the Exchange server or Exchange ost file. Wouldn't that setting make all emails to be saved on the exchange server ?
0
 
ckeshavCommented:
You change it to Exchange as default(only if it is pointing to .pst) and then for each POP3 account(see the first screenshot) from the change Folder change the location to the .pst file
0
 
MadjaxCommented:
As soon as a pop3 account is set as default with a pst-file, the exchange account will start shuffling e-mails there as it thinks it's primary location. At least in 2007 version I know no functionin it to separate them in that way, maybe by scripting it. However if the Exchange account is set as default it should work. The pop3 accounts should still receive emails in their pst-files.
Try it and see.
0
 
ndidomenicoAuthor Commented:
The user had Outlook 2003, so no option to define different storage locations for each account, as in Outlook 2007 and 2010. So we ended up forwarding his Exchange emails to a pop3 account, which keeps all of his emails in a single pst file, and also fixes a Blackberry issue we had with this user (not discussed in this thread). Thanks for your help.
0
 
ckeshavCommented:
@ndidomenico - In the question you have mentioned as user using Outlook 2007. I ended up providing you a solution on Outlook 2007.
I feel cheated now, because the solution was provided and you considered my assistance as assisted solution.
0
 
ckeshavCommented:
@ndidomenico - In the question you have mentioned as user using Outlook 2007. I ended up providing you a solution on Outlook 2007.
I feel cheated now, because the solution was provided by me and I'm not sure why you considered my assistance as assisted solution.
0
 
ndidomenicoAuthor Commented:
@cheshav: sorry about the confusion concerning Outlook 2003/2007. Although you answered first, I felt Madjax had given a slightly more detailed explanation of the way Outlook stores emails based on accounts type, which helped me understand better the issue.  If points in EE are normally awarded by response time, in which you did provide a quick answer that would have worked, then I can change the assignment of points, if that is possible to do.

0
 
MadjaxCommented:
It has happened to me lots, but I then try to write better solutions.
Some even write too complex solutions and fall on that even if they were 1st and some else gets the points. It's about the one asking the question what he/she feels is right and can understand.

/MadJax
0
 
ndidomenicoAuthor Commented:
Hope this makes everybody happy !

Thanks.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

  • 6
  • 6
  • 3
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now