Using Performance Monitor to determine file server issue

Posted on 2011-05-03
Last Modified: 2012-06-27
Hey everyone,

Due to my lack of experience on the subject, I'd love your input.

I have a single file server serving about 50 users. Somewhat often (up to few times a day) separate users report issues working with the file server. For example, they access a share but see it empty. Accessing it again about 30 seconds later, they can see everything fine. Saving files in Excel or Word may take up to said 30 seconds.

Now, I understand that there might be many issues - CPU or RAM performance, HDDs, NIC, etc. Obviously, I need to pinpoint the issue. While I do understand - in general terms - how to configure performance monitor and what counters to set up, I am unsure whether I configure it correctly and if I am able to comprehend the data.

In such situation, what steps would have you taken to zero in on the issue?

Thanks a lot :)
Question by:KeterHD
    1 Comment
    LVL 33

    Accepted Solution

    I'd be inclined to start looking at disk statistics - specifically queue length.  If disk performance is slow when many people are using the server, you'll see symptoms similar to what you describe.

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