outlook 2010  - sent email not in sent folder - exchange 2010 -  2008r2 enviroment

Posted on 2011-05-03
Last Modified: 2012-05-11
After sending email using  outlook 2010 in an exchange 2010 - 2008 r2 environment, the sent mail does not appear in the sent folder. This is a random issue. The problem does not happen all the time. Plus the same email addresses - sometimes show up in the sent folder and other times do not. The only difference within a normal Exchange setup, we are using PST to do local archiving of older emails.This maybe unrelated to the problem.
Question by:harveytherabbit
    LVL 6

    Expert Comment

    Check for a rule moving it somewhere else?
    LVL 3

    Expert Comment

    Looks lik a rule issue. disable alll the rules and try sending the mail from OWA...
    LVL 23

    Accepted Solution

    If disabling the rules doesn't work or if you don't see any rules, try closing Outlook and then relaunch it from the Run window using the cleanrules switch.

    outlook /cleanrules

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