Error trying to play video with sound on Windows Media Player 12
Hello, When I try to play a video from a site I like (http://oabs.org/archives/blvd/2002blvdcoc.htm) I get the error: "Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer." I went to http://support.microsoft.com/kb/926373 after searching the error. This MS article is difficult to understand and does not pertain to version 12. I am running Windows 7. I cannot find the checkbox:
Click the arrow below the Now Playing tab, and then click More Options.
Click the Player tab, and then select the Download codecs automatically check box.
This option is not available on the options.
I can play the video if I open my XP virtual machine, but the video is very poor quality. It appears I need some sort of "codec" or software that will allow me to play older media player files on my windows 7 computer with media player 12.
Can anyone help? Thank you much. Mark88
Click the arrow below the Now Playing tab, and then click More Options.
Click the Player tab, and then select the Download codecs automatically check box.
This option is not available on the options.
I can play the video if I open my XP virtual machine, but the video is very poor quality. It appears I need some sort of "codec" or software that will allow me to play older media player files on my windows 7 computer with media player 12.
Can anyone help? Thank you much. Mark88
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Hi spiderwild007. If this messes up my pc, how do I uninstall?
ASKER
Hi cricket82. Why do the files play on XP, but not on 7?
It will show up in control panel under programs, You should be able to uninstall from there. It shouldn't mess anything up.
The reason they are playing on XP is because you have the correct codecs installed on your XP machine.
ASKER
Spiderwilk007, is there some way to get the same codecs that play the files onto my 7 pc? Shouldnt media player 12 contain codecs from all previous media players?
ASKER
Spiderwilk007, neither of the downloads fixed it.
spiderwilk007 answered your question IMO. Just try that codec-pack. I didn't find a suitable codec myself. Therefore I pointed at the content-provider because they usually know which codec they used. In this case it seems to be not a very common one... (Just in case the codec-package doesn't contain them)
Mark88--These are .asx files which can be opened in Notepad to show the
URL which is the actual source of the audio.
http://www.ehow.com/how_5856392_play-files-windows-media-player.html
I cannot open the church files either. This suggests the URL is no longer valid (outdated--these date from 2002). Can you contact the webmaster at the church and ask for help?
You say you are having trouble at other sites. Is that correct?
URL which is the actual source of the audio.
http://www.ehow.com/how_5856392_play-files-windows-media-player.html
I cannot open the church files either. This suggests the URL is no longer valid (outdated--these date from 2002). Can you contact the webmaster at the church and ask for help?
You say you are having trouble at other sites. Is that correct?
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Gspot might be the actual codec you need http://www.headbands.com/gspot/
From what I can tell it is used in conjuction with .asx files.
From what I can tell it is used in conjuction with .asx files.
ASKER
Hi jcimarron. I am not having issues with other files on other sites, at this time. I will call the church and let them know that there's something wrong. However, if everybody else can play the files on XP, they probably wont take time to fix this. It could be very expensive, and most churches dont have alot of money. I will definately let them know, though.
ASKER
Oh, btw, my OS is 64 bit.
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Sorry, was searching and typing while others were posting. Didn't think there would be so much attention ;-)
Neither wms.oabs.org/wmv/lasvegas/
ASKER
I have a call in to the webmaster of these files. I am waiting to hear back now.
Mark88
Mark88
ASKER
Hi Lee and other techs! Sorry this has taken so long. I had to wait for a call-back, but never got one. I will award and close now. Thank you, Mark88
Thank you Mark. It's a pity that you never received a response from the webmaster of the site. It would have been be interesting to know from his site visitor statistics how long people attempted to play the videos (before presumably leaving to look up the Microsoft media support site). You will probably find that, like you, a great many people have tried without success to play the videos and have assumed that there may be something missing or wrong with their own computer.
If people place audio/visual content on a website they should really also provide a "troubleshooting" link, especially where uncommon or proprietory codecs were used to create the multimedia content. They do so with embedded "Flash" content, where it gives a link to update Adobe Flash Player if the installed version is too old or isn't working, so why not for videos?
Very disappointing, as is the absence of direct contact details for people at the "Online Academy of Biblical Studies" other than the webmaster - someone who could make sure that he/she is aware that this affects their organisation and actually responds to you with some useful suggestions.
If people place audio/visual content on a website they should really also provide a "troubleshooting" link, especially where uncommon or proprietory codecs were used to create the multimedia content. They do so with embedded "Flash" content, where it gives a link to update Adobe Flash Player if the installed version is too old or isn't working, so why not for videos?
Very disappointing, as is the absence of direct contact details for people at the "Online Academy of Biblical Studies" other than the webmaster - someone who could make sure that he/she is aware that this affects their organisation and actually responds to you with some useful suggestions.
ASKER
Hi BillDL. Yes, you have aply spoken on this matter. I will continue to try and reach someone behind this content who might support it.
Thank you very much for your encouragement in this endeavor.
Mark88
Thank you very much for your encouragement in this endeavor.
Mark88
You're very welcome Mark.
One of these should work.