SMTP Server Remote Queue Length Alert

I have asked for a solution to this many times. Any time my CEO decides to forward a perfectly good email to a large number of people we get the SMTP Server Remote Queue Length Alert and everything locks up. I end up having to delete the emails. He IS in Active Directory. I really would appreciate some help here.

Thanks.
StoneVTXAsked:
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StoneVTXAuthor Commented:
My ISP that I run SMTP traffic through had changed the SMTP address. Once I changed that in Exchange, it fired up.
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Alan HardistyCo-OwnerCommented:
How many people is your CEO forwarding the mail to and how big is the email?

What is the upload speed of your internet connection?

Is your server configured properly (please have a read of my article):

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/A_2427-Problems-sending-mail-to-one-or-more-external-domains.html
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Michael KnightCommented:
Could be a number of things. Is this a business type acount from your ISP, meaning that you have your own IP's and/or you are allowed to host your own sites, mail servers? ISP will block port 25 after a certain threshhold on certain account types.
Are your bosses messages the only ones in the queue when the meltdown occurs, it could be that his mega blast is simply tipping the server and that the smtp server is in fact always running just below threshold. How many recepients are we talking about here?
What does the BadMail Folder look like?
What's happening in the queue at the time of the meltdown? Do you have alot of queued mail for postmaster@
I'll bet that after further resaerch you'll find that your queue is constantly full and that your CEO's mail just grinds it to a halt.
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Michael KnightCommented:
That's fine to close.

StoneVTX, is there any reason you're running Exchange through an external SMTP instead of using the internal one? I'm just interested in hearing your application of this and why it's necessary.
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StoneVTXAuthor Commented:
Quite possibly because I lacks the skills I really need for Exchange but I kept having to move customers over to this SMTP connector I created in Exchange because email was getting bounce back at us. I finally just routed all outgoing email through there.
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Michael KnightCommented:
Yeah, no worries, just curious. I stopped hosting our Exchange entirely a few years back. I have a couple rouge exchange servers that I still have to manage. But as far as the bulk of our core business, it was just too much of a headache. I still have full control over my Exchange servers, they're just hosted and maintained somewhere else. It's not necessarily as inexpensive, but was justified by the drain on staff, licensing, and infrastructure considerations. it's pretty much a wash, if not a couple grand or so more a year.  Well worth it.
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StoneVTXAuthor Commented:
ISP resolved my issue
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