[Last Call] Learn how to a build a cloud-first strategyRegister Now


Exchange 2010: Problems downloading the Address Book 0x8004010F & Autodiscover certificate error

Posted on 2011-05-03
Medium Priority
Last Modified: 2012-08-14
Many of my users presently can't download the address book.  They encounter an error of:

Task 'Microsoft Exchange' reported error (0x8004010F) : 'The operation failed. An object cannot be found.'

And, users that are connecting to the Exch servers over the VPN are seeing an Autodiscover.domain.lcl certificate error when they connect.  

Question by:ChocolateRain
LVL 10

Accepted Solution

abhijitmdp earned 2000 total points
ID: 35516238
Basically all the errors are related to certificate.
You can follow below MS article to resolve the address book issue:
And as users are getting Autodiscover.domain.lcl certificate error, you'll need to add Autodiscover.domain.lcl  name in your certificate for this you'll need to rechain the existing certificate and install the new chained certificate in exchange server. You can follow below article for certificate

LVL 17

Expert Comment

by:Sikhumbuzo Ntsada
ID: 35688776

Expert Comment

ID: 35695606

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
I came across an unsolved Outlook issue and here is my solution.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
Suggested Courses
Course of the Month18 days, 8 hours left to enroll

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question