• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 339
  • Last Modified:

Updated outlook contacts not syncing to blackberry

I have a user that updated contacts in his Outlook account on his computer.  Outlook, Exchange 2007 and BES server.  The updated info is not syncing to the Blackberry?  Where do I start?
0
ndedham1
Asked:
ndedham1
2 Solutions
 
zjb100Commented:
Completely power down the Blackberry phone (I know, it takes a while to reboot) if that doesnt work, try logging in BES server to verify that the phone is syncing. You could remove it, then add it back. That fixed an error once for me. Just a suggestion. I hope it works out for you
0
 
ndedham1Author Commented:
thx will check it out tonight
0
 
Brian GeeCommented:
One other thing to check is on the Blackberry as well. Go into Contacts > expand the menu and choose Options > select Desktop > make sure Wireless Synchronization is set to Yes.

More times than not (from what I have seen), the setting noted above is the reason why Contacts do not synch.
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now