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Cannot browse local network

Costumer says they cannot browse workgroups or servers.  they suspect issue with netbios.. I can ping accross network. (this is not traversing WAN)
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Phoenix43
Asked:
Phoenix43
1 Solution
 
netcmhCommented:
Please see if this solves your issue: http://support.microsoft.com/kb/903267

I would need more info to proceed further
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ujitnosCommented:
Do u mean that u can connect across LAN but not a WAN location ?
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Phoenix43Author Commented:
name error message appears when I so a sniffer capture...when trying to connect to server
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Phoenix43Author Commented:
across the LAN
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netcmhCommented:
Was the KB helpful?
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FemSteenkampCommented:
download nblookup
http://support.microsoft.com/kb/830578

this is a netbios name resolution troubleshooting tool (similar to NSlookup for DNS) that will hopefully help.

the client machine obvioulsy need to be able to resolve a netbios name to IP before it can connect. this tool will indicate that this part is working.
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eli_cookCommented:
Do the computer(s) in question have both services below running?

Server Service
http://www.theeldergeek.com/server.htm
Computer Browser Service
http://technet.microsoft.com/en-us/library/cc787537(WS.10).aspx
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Phoenix43Author Commented:
Still Unable to identify the problem my costumer is having with not being able to browse workgroups
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