Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Color Laser Duplexing - HP CP2025dn

Posted on 2011-05-03
Medium Priority
Last Modified: 2012-05-11
Hi Experts,

We have an HP Color Laserjet CP2025dn that has been plagued by constant cleaning and misprint issues which have been documented in a few discussion forums (google "cp2025dn misprint" to see examples).  Basically when printing duplex, the printer prints one good double-sided page, spits out an incomplete second page, then goes into "cleaning" mode.  After cleaning for a while, it says "misprint, hit ok" and repeats the clean/misprint cycle on the following page.  I've tried everything suggested in the discussion threads (update firmware, change drivers, clear physical memory, set paper type to heavy in preferences) and the behavior has not changed.

Has anyone found a fix for this?  If not, have you found a good replacement color laser with automatic duplexing?

Question by:taftelectric
  • 2
LVL 39

Expert Comment

ID: 35688996
I don't have an answer for you, but if the printer has been doing this from new, or if it is still under warranty, I would get HP to replace it with a working one.

Alternatively, I have always been happy with the performance of Xerox printers. Have a look at


Accepted Solution

taftelectric earned 0 total points
ID: 35691393
I found a suggestion on another forum to use the web interface to configure some additional printer settings.  We had originally set it up local using USB but I set it up via network to get to the configuration page via IP address, and found a bunch more settings to adjust.

In addition to the settings below, I changed the "paper type" to heavy and set it manually to tray 2 and letter size paper.  It has been working well (for now at least).

In Paper Out Handling:
Select Specify Time and Action.
Paper Out Time: 0 Seconds
Paper Out Action: Override

In System Tab and Print Quality:
Power-On Calibration: 60 Minutes
Calibration Timing: 168 hours

Author Closing Comment

ID: 35718442
Found additional comments on the web, was able to correct the problem with the additional information

Featured Post

Restore individual SQL databases with ease

Veeam Explorer for Microsoft SQL Server delivers an easy-to-use, wizard-driven interface for restoring your databases from a backup. No expert SQL background required. Web interface provides a complete view of all available SQL databases to simplify the recovery of lost database

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is about my first experience with programming Arduino.
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses
Course of the Month14 days, 13 hours left to enroll

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question