Outlook Anywhere not behaving correctly

Posted on 2011-05-04
Last Modified: 2012-05-11
We have changed our internal Exchaneg system and moved to a hosted server, whereas before we were connecting using cached exchange mode over a VPN we now connect using cached mode and Outlook anywhere.
The mailboxes connect up and users can send and recieve mail, however they dont get any email for say 45 minutes then get a batch of email arrive at the same time, this is the same when they are sending emails.
Please help!
Question by:bmc360
    LVL 17

    Expert Comment

    by:Sikhumbuzo Ntsada

    Author Comment

    Thanks, Ive made those changes, ill let you know how i get on.

    Author Comment

    Hi, that's made no difference, all the users are complaining of this symptom.

    Author Comment

    It's almost like outlook is no longer pushing the emails, a send and receive generally gets the latest emails but its really not working right
    LVL 4

    Expert Comment

    Sounds like a connectivity issue with the hosted server.

    Press the Ctrl button and Right click on outlook icon in the taskbar , and select connection status. Press the reconnect button and see the mails are downloading immediately.

    Also you can troubleshoot it using Test email autoconfiguation and see which are the services failing  

    Accepted Solution

    OK, so Ive fixed this, the problem was basically bandwidth, too many users trying to download too many emails at the same time, the hosting company have upped the bandwidth and now its all working correctly.



    Author Closing Comment

    Thanks for your help

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