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Blackberry Entrerprise Server 5.0.1. Can i delete the text log files?

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-05-11

Two part question really.

I installed BES 5.0.1 about 6 months ago on a 2003 SBS machine.
I picked up the maintenance of this server from the companies previous tech who went off to do other things. I hadnt noticed that the c drive was just 20gb, with a d partition taking up the other 40gb or so of the same drive, and spanned onto another secondary drive also, giving around a total of 120gb space on d.  

I installed BES on the c drive, and now they have zero disk space on C. And theres nothing really i can delete from it.

I've noticed that the logs folder within the "c:\program files\research in motion" just contains loads of plain text files, they look like error/informational logs , rather than exchange type logs. There's 4gb worth of these files which I would like to delete if possible.

So my questions :

1. can i delete these log files?
2. can i relocate the logs folder to the d drive, or better still turn off the feature if its not necessary. is there any other data being created by the BES which i can relocate to thw d drive?

I just need the c drive to remain fairly static in terms of size. The exchange store and user folders and sql server etc are all on the d drive and tehres plenty of space on there. if i can prevent BES from filling up the C drive, that would be the perfect solution.

Thanks in advance for sharing your expertise on this one.

Question by:eMicros
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Accepted Solution

tomsch earned 1000 total points
ID: 35689148
Under services and components

Expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging
Click on the logfile name

While on the instance information tab, click edit instance at the bottom of the page.

Find the Log file path field

edit the field to the new logfile location and then click Save all at the bottom of the page.

After saving the change, the Blackberry services need to be restarted in the order below.

Blackberry Router

Blackberry Dispatcher

Blackberry Controller

all other Blackberry services in any order

Mail may be delayed for 20 minutes when you restart the services.

Expert Comment

ID: 35689169
if you need you can delete the files, they are not needed for running correctly. i recommend to backup them.

Author Comment

ID: 35689225
Thanks. Where do i find "services and components"
Granular recovery for Microsoft Exchange

With Veeam Explorer for Microsoft Exchange you can choose the Exchange Servers and restore points you’re interested in, and Veeam Explorer will present the contents of those mailbox stores for browsing, searching and exporting.


Author Comment

ID: 35689642
sorry, i cant find any options relating to blackberry which you describe. could you please let me know where i find them


Expert Comment

ID: 35690025
Servers and components und the left side:

Expert Comment

ID: 35690027

Author Comment

ID: 35699878
Thank you. I have done as you have said and will monitor progress and get back to you asap.

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