Blackberry Entrerprise Server 5.0.1. Can i delete the text log files?

Posted on 2011-05-04
Last Modified: 2012-05-11

Two part question really.

I installed BES 5.0.1 about 6 months ago on a 2003 SBS machine.
I picked up the maintenance of this server from the companies previous tech who went off to do other things. I hadnt noticed that the c drive was just 20gb, with a d partition taking up the other 40gb or so of the same drive, and spanned onto another secondary drive also, giving around a total of 120gb space on d.  

I installed BES on the c drive, and now they have zero disk space on C. And theres nothing really i can delete from it.

I've noticed that the logs folder within the "c:\program files\research in motion" just contains loads of plain text files, they look like error/informational logs , rather than exchange type logs. There's 4gb worth of these files which I would like to delete if possible.

So my questions :

1. can i delete these log files?
2. can i relocate the logs folder to the d drive, or better still turn off the feature if its not necessary. is there any other data being created by the BES which i can relocate to thw d drive?

I just need the c drive to remain fairly static in terms of size. The exchange store and user folders and sql server etc are all on the d drive and tehres plenty of space on there. if i can prevent BES from filling up the C drive, that would be the perfect solution.

Thanks in advance for sharing your expertise on this one.

Question by:eMicros
    LVL 3

    Accepted Solution

    Under services and components

    Expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging
    Click on the logfile name

    While on the instance information tab, click edit instance at the bottom of the page.

    Find the Log file path field

    edit the field to the new logfile location and then click Save all at the bottom of the page.

    After saving the change, the Blackberry services need to be restarted in the order below.

    Blackberry Router

    Blackberry Dispatcher

    Blackberry Controller

    all other Blackberry services in any order

    Mail may be delayed for 20 minutes when you restart the services.
    LVL 3

    Expert Comment

    if you need you can delete the files, they are not needed for running correctly. i recommend to backup them.

    Author Comment

    Thanks. Where do i find "services and components"

    Author Comment

    sorry, i cant find any options relating to blackberry which you describe. could you please let me know where i find them

    LVL 3

    Expert Comment

    Servers and components und the left side:
    LVL 3

    Expert Comment


    Author Comment

    Thank you. I have done as you have said and will monitor progress and get back to you asap.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Set up iPhone and iPad email signatures to always send in high-quality HTML with this step-by step guide.
    "Migrate" an SMTP relay receive connector to a new server using info from an old server.
    In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now