Outlook Address Caching Weirdness

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-05-11
Hi All

I have a Exchange 2007 user who is using Outlook 2010. When she sends a mail to some one, 123@xyz.com and starts a new mail to that person it brings up the cached address as expected. But once we close Outlook and reopen and try to resend the cached address doesn't appear and the user needs to retype the full address again.

We tested and setup a different Exchange Mailbox on the same machine under a different profile and its Cache works 100%, but not the original one. The weirdness is also on other machines and outlook editions it does the same - once you close Outlook no Cache for that Profile, though other mail Profiles work 100%

Question by:HVelloen
  • 2

Expert Comment

ID: 35690420
Was this an Upgrade from the Previous version of Outlook?

Accepted Solution

HVelloen earned 0 total points
ID: 35704864

No this was a fresh install, but I came right with google now.

Basically on Outlook 2010 options screen under mail there is a button that says clear Autocomplete list - clicked it to delete the old autpo_complete list and recreate it from scratch - this caused the autocomplete adress cache to stay persistenet across  application restarts :)

Author Closing Comment

ID: 35735822
Used a bit of Google magic to get the answer :)

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