Microsoft outlook is requesting data from the server.

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-05-11
I have have a problem with MS Exchange freezing. The clients are seeing this message. Microsoft outlook is requesting data from the server. The server seems to be running fine system resources are all low.

Question by:drmullins13
  • 4
  • 2
LVL 18

Expert Comment

ID: 35689910

I would consider running Exchange Best Practice Analyser and report your findings. Is your Exchange server up to date? NIC drivers/firmware? Is your client side Outlook antivirus plugin disabled?

You haven't stated which version of Exchange or Outlook you are using, and whether the Outlook clients are local or remote?


Expert Comment

by:Fridolin Mansmann
ID: 35690474
What hardware (RAM, CPU) and OS version / Exchange version? How big is the store? Try (just for testing) to disable the AntiVirus Scanner. Any improvement or change?

Author Comment

ID: 35692198
Thanks Guys
Exchange 2007, Windows Server 2003 on a Dell 2950 Intel Xeon quad core w/ 4GB RAM.
Outlook Clients are 2003 and 2007.

Narrowed the problem to the store db being corropted. currently running a repair on db, if that don't work I will do a restore.
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.


Author Comment

ID: 35697557
Repairing the db fixed the issue.
It wasn't as clear cut as the TechNet and Support.Microsoft made it out to be.
Repair, degrag, integrety checks seemed to take for ever for the small size of the db.
Remoting took several attempts before the transport service stayed up.
LVL 18

Expert Comment

ID: 36452066
Hi, did any of the two solutions listed, help you to resolve your problem, in order to close the question down?

Accepted Solution

drmullins13 earned 0 total points
ID: 36452637
The problem was with the Trend Micro Worry Free software. Processes were hanging on the server side. I had to uninstall and reinstall the application and everything has been working just fine.

Author Closing Comment

ID: 36479827
Trend Micro has an script to uninstall and reinstall the virus software that will prevent you from manually reconnecting all the clients work station. The script wouldn't work for me, the uside is once the application is install it will still update on a regular bases.

Featured Post

Transaction-level recovery for Oracle database

Veeam Explore for Oracle delivers low RTOs and RPOs with agentless transaction log backup and transaction-level recovery of Oracle databases. You can restore the database to a precise point in time, even to a specific transaction.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month17 days, 2 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question