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Microsoft outlook is requesting data from the server.

Posted on 2011-05-04
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I have have a problem with MS Exchange freezing. The clients are seeing this message. Microsoft outlook is requesting data from the server. The server seems to be running fine system resources are all low.

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Question by:drmullins13
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Expert Comment

by:Netflo
ID: 35689910
Hi,

I would consider running Exchange Best Practice Analyser and report your findings. Is your Exchange server up to date? NIC drivers/firmware? Is your client side Outlook antivirus plugin disabled?

You haven't stated which version of Exchange or Outlook you are using, and whether the Outlook clients are local or remote?



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Expert Comment

by:Fridolin Mansmann
ID: 35690474
What hardware (RAM, CPU) and OS version / Exchange version? How big is the store? Try (just for testing) to disable the AntiVirus Scanner. Any improvement or change?
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Author Comment

by:drmullins13
ID: 35692198
Thanks Guys
Exchange 2007, Windows Server 2003 on a Dell 2950 Intel Xeon quad core w/ 4GB RAM.
Outlook Clients are 2003 and 2007.

Narrowed the problem to the store db being corropted. currently running a repair on db, if that don't work I will do a restore.
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Author Comment

by:drmullins13
ID: 35697557
Repairing the db fixed the issue.
It wasn't as clear cut as the TechNet and Support.Microsoft made it out to be.
Repair, degrag, integrety checks seemed to take for ever for the small size of the db.
Remoting took several attempts before the transport service stayed up.
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Expert Comment

by:Netflo
ID: 36452066
Hi, did any of the two solutions listed, help you to resolve your problem, in order to close the question down?
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Accepted Solution

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drmullins13 earned 0 total points
ID: 36452637
The problem was with the Trend Micro Worry Free software. Processes were hanging on the server side. I had to uninstall and reinstall the application and everything has been working just fine.
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Author Closing Comment

by:drmullins13
ID: 36479827
Trend Micro has an script to uninstall and reinstall the virus software that will prevent you from manually reconnecting all the clients work station. The script wouldn't work for me, the uside is once the application is install it will still update on a regular bases.
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