johnbowden
asked on
Office 2007 Publisher - The disk that you are trying to save to is write-protected
We've had office 2007 loaded for a while on this network and all has worked fine. The user went to run Publisher and went to save her document and recieved the error;
The disk that you are trying to save to is write-protected
I have reinstalled the software and updated but still the same problem. The rest of the office programs work just fine.
The customer computer is a Windows 7 Pro system and is connected to a Windows 2008 server with folder redirection turned on.
I'm guessing that some part of the Publisher program doesn't like the folder redirection but I don't know that for sure. There are two users out of six that use Publisher that have this problem, the other four don't
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
These could also help:
(1) http://thedailyreviewer.com/windowsapps/view/why-cant-i-save-as-in-a-publisher-document-112151114
(2) http://answers.microsoft.com/en-us/office/forum/office_2007-office_other/publisher-2007-wont-save/ec6ba14c-1951-e011-8dfc-68b599b31bf5
Also check file properties (so that they are not read only) from Publisher and from Windows and change (from Windows) if possible.
(1) http://thedailyreviewer.com/windowsapps/view/why-cant-i-save-as-in-a-publisher-document-112151114
(2) http://answers.microsoft.com/en-us/office/forum/office_2007-office_other/publisher-2007-wont-save/ec6ba14c-1951-e011-8dfc-68b599b31bf5
Also check file properties (so that they are not read only) from Publisher and from Windows and change (from Windows) if possible.
ASKER
Ok, an update, I applied the hotfix and still nothing. Now it was mentioned that permissions may be an issue so here is the setup that I have
\\servername\users$\userna me (all users have full access to their own home directories). All folders below this one are redirected with Windows 2008 folder redirection GPO
\\servername\users$ (all users have no access to this folder) (user: CREATOR OWNER has full access)
the last one is the potential issue but I can't see why all the other Office apps have no issue with this setup. Also, if I log in as the domain administrator, I don't have any issues either but then I'm not doing folder redirection for that users either.
\\servername\users$\userna
\\servername\users$ (all users have no access to this folder) (user: CREATOR OWNER has full access)
the last one is the potential issue but I can't see why all the other Office apps have no issue with this setup. Also, if I log in as the domain administrator, I don't have any issues either but then I'm not doing folder redirection for that users either.
You need rights for
\\servername\users$
Advanced Security Settings for users
Change Permissions
Add
e.g. Domain Users
Edit
Apply to: This folder only
mark only Read attributes
This will work fine.
\\servername\users$
Advanced Security Settings for users
Change Permissions
Add
e.g. Domain Users
Edit
Apply to: This folder only
mark only Read attributes
This will work fine.
...the user had full access to their directory, but NO access to a few of the folders above it (ie. when they go to \\fileserver\share\departm