Outlook 2007 Calendar Issue

Posted on 2011-05-04
Last Modified: 2012-05-11
Dear Experts,

I have a very interesting problem with Outlook 2007 / Exchange 2007. The problem is with one of my users trying to forward a calendar meeting on behalf of one of her delegates, where the forwarded recipient is receiving the calendar invite but on the invite it is appearing the meeting has been sent on behalf of someone else.

Recreating her Outlook profile on her computer has not resolved the issue. I have tried logging on as her on a different computer, and the problem does not happen. On her computer, I have forced the option to make her authenticate when she opens Outlook; and she did this but it did not make a difference when re-forwarding the meeting.

This ‘someone else’ is actually me (I am a domain admin), and I had logged onto her computer last week (not as her – as me). So I am wondering that if by logging on as me if that has made a difference?

I am tempted to recreate her windows profile just in case somewhere in the registry it is remembering me and using my name instead of her name. However I want to avoid this if possible. So any suggestions?

Question by:ouch_mybrain_
    LVL 17

    Accepted Solution

    I've had this issue with a user before, and it turned out that they had a list of delegates setup in their Outlook profile. As soon I removed the delegates, it all worked as expected...

    Author Comment

    Thanks Roybridge, but...

    She does not have any delegates of her own

    She is a delegate of the user who she is forwarding the meeting from, and she is the only delegate of this person.

    The fact that I recreated her Outlook profile on her computer and the same thing happens suggests that the problem is not contained to the Outlook profile she is using.

    The fact that I logged on as her on a different computer and did not have the problem leads me to believe the problem is local to her computer. I am going to try and validate this by logging on as a different user on her computer, and then open outlook as her and try the same thing again. If I do not experience the problem, it will lead me to believe the problem is with her Windows profile and more likely something in the system registry which makes is remembering me instead of her. if I can prove this then I will recreate her Windows profile (with no guarentee that it will work tho - which is why I was wondering if anyone on here could provide a better and accurate solution.

    thanks again

    Author Closing Comment

    It was a windows profile issue in the end. Really wierd. Thanks for the help.

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