[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


Outlook 2003 - Can't keep the formatting toolbar on

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-05-11
We are running Outlook 2003 on windows xp.  In a new mail message window, we can go to view | toolbar and then check the formatting toolbar.  It stays on for every new message we make until we exit outlook.   If we exit and then return to outlook, the formatting toolbar is gon and it has to be selected again.  

How can we get the formatting toolbar to stay up?

Question by:southray
LVL 23

Accepted Solution

Brian Gee earned 2000 total points
ID: 35692497
Try this as a fix...

Close Outlook. Then go to the path below:

C:\Documents and Settings\<<login_ID>>\Application Data\Microsoft\Outlook

Rename outcmd.dat file to outcmd.dat.old. If you cannot see the .dat file extension for this file, go to Start > Control Panel > Folder Options > View tab > uncheck Hide extensions for known file types.

Restart Outlook. Some of the toolbar customizations may revert to defaults, but you can easily set them back and hopefully your Formatting toolbar in new emails remains after applying this fix.


Author Closing Comment

ID: 35706920

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question