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windows 7 spool folders keep getting contaminated with old servernames after domain migration

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-05-11
After a domain migration from windows 2003 to windows 2008R2 which consits of 3 sites we have problems on 1 site with failing print spoolers on the workstations. Investigation learns that in the local system32\spool\servers folder of the workstations old servernames keep appearing. As far as I can tell the whole AD is cleaned and in AD users&computers no old names are to be found. But appearantly they keep coming back. Anybody who can give me a hint where to look ?

I have also logged this at Microsoft but at this moment we can use all the help we can get. The customer suffers from hanging office apps and is losing its patience ..

thanks !
Question by:Richard Frank
  • 3
LVL 17

Expert Comment

ID: 35696933
Is there anything in group policy allocating old printers to the workstations?

Author Comment

by:Richard Frank
ID: 35697444
no ... we did not use any group policy objects for printers. at this moment a Microsoft Core engineer is investigating the issue. He checked the AD trying to find old servernames but is also puzzled about it.  The story continues

Accepted Solution

Richard Frank earned 0 total points
ID: 35860978
Ok... problem solved...  crashing spooler was caused by a particular DLL file from on of the network printers. It was a Brother MFC-9460CDN and the DLL was the BRUIC10A.DLL. Microsoft discovered that the spooler went into a deadlock after booting because this DLL did too much work in the initialization routine. This was found in analysing a dumpfile from on of the affected systems.

The solution was to install a universal PS driver for this printer.

The contamination of the server folder had nothing to do with the problems.

Not sure if anyone needs this info but I thought it would be nice to let you know that our problem is solved !

Author Closing Comment

by:Richard Frank
ID: 35884869
no more problems so we are happy

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