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An iSeries user is denied access to \\iSeries\QIBM

Posted on 2011-05-04
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To ensure we install the latest Client Access, we began installing it on users PCs by going to Start > Run > \\192.168.206.246\QIBM.  Unfortunately, when another IT tech attempts to install Client Access while he is logged on to the PC, he is denied access.  When he's on a Windows 7 machine, he receives a Network Error message saying "You do not have permission to access \\iSeries\QIBM. Contact your network admin to request access."  On an XP machine, he's prompted and enters his credentials but prompt returns immediately.  We explicitly granted him full authority to access QIBM, but still no success.  His iSeries user class is QSYSOPR.  His password contains only letters and numbers, with the first letter being upper case.  He is the only user being denied access.  Share permissions on QIBM are "Public: Read & Execute".  Our system security level is 40.

Any ideas?

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Question by:jdr0b1ns0n
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Gary Patterson earned 2000 total points
ID: 35691800
Mixed-case passwords from Win7 to AS/400 NetServer are a problem in certain cases:

1) What is the AS/400 system value QPWDLVL set to?
2) If not, do his Windows and AS/400 usernames match?
3) Are you certain his AS/400 password matches his Windows password?  Reset both to be sure.
4) Is he logged in to Windows using a domain account or a local account?
5) Is the AS/400 a member of the domain? (Check the Netserver configuration.  Google "netserver configuration").

Post back if you need more help, and include the answers to the questions.  These articles will probably solve your issues:

Password case options: http://www-01.ibm.com/support/docview.wss?uid=nas10cc53e726bc9d4e0862572180076dc38
Windows 7 with Netserver:  http://www-01.ibm.com/support/docview.wss?uid=nas15197341657f9f57e86257655005736ff
Windows XP Netserver reprompting: http://www-912.ibm.com/s_dir/SLKBase.nsf/643d2723f2907f0b8625661300765a2a/174df98118c23ad886256d200058825b?OpenDocument

- Gary Patterson
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by:jdr0b1ns0n
ID: 35698960
Mixed case passwords from XP & Win7 are a problem when accessing QIBM
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