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move mailbox reference from dead server to another exchange server

We have 2 office locations, Tustin and San Diego. Our San Diego server w/exchange died and we would like to move the users to our Tustin exchange server. When I log into system manager on the Tustin server it shows reference to the San Diego exchange server. How can I add the user mailboxes to the Tustin server? My thought would be to remove the San Diego server, add the mailboxes, then onthe users workstations create a local PST, move the contents of the OST to the newly created PST, disconnect outlook from San Diego server and connect to Tustin server, then move content from PST to new OST on Tustin server.

Can someone please advise/HELP!

Servers are both Windows 2003 Server STD SP2 with Exchange 2003 SP2
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occs07
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occs07
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1 Solution
 
Jamie McKillopCommented:
Hello,

Do you have a backup of the San Diego server? The best way to go about this would be to restore the San Diego server then move the mailboxes. If you don't have a backup, you can do a dial-tone restore then move the mailboxes, then properly decom the server (http://www.msexchange.org/tutorials/Exchange-Dial-tone-Restore-Method-Part1.html). Moving the contents of the OST to a PST is going to require a third-party tool, like this - http://www.nucleustechnologies.com/exchange-ost-recovery.html

JJ
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occs07Author Commented:
Hi JJ,

Thank you for the quick response. Yes we have a backup of the server, however the backup is not current as the client failed to continue and follow the backup process. Our plan is to get mail working for the San Diego office while the server is offline. Each users mailbox is in exchange cache mode so I was able to export their mailbox/outlook contents to a PST file. Is there a way to remove referenece on the MASTER (TUSTIN) server so we can create the mailbox on the tustin server and get mail working for San Diego users? According to System Manager on the Tustin server the San Diego server is a member server, Tustin is Master.

thanks,
Nathan
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Jamie McKillopCommented:
You have two options. The cleanest way is to rebuild the failed server using the dial-tone restore method, then move the mailboxes to the other server. This will preserve all AD settings. The other way is to delete the mailboxes from each account then recreate the mailboxes on the new server. This will be just like you are creating a brand new mailbox for the user. You can then right-click and delete the failed server from ESM.

JJ
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occs07Author Commented:
Deleting the mailboxes from each account you mean through AD, I would remove the mailbox correct? Then I can add the new mailbox?

Nathan
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Jamie McKillopCommented:
Correct. You would do it with ADUC.

JJ
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occs07Author Commented:
What AD settings will I lose by removing the users mailbox? We are not planning on having exchange run on the San Diego server again, however we will still use it as a file server. They have tape backup so we will need to install the OS and backup exec. Then restore the data drive and system state. We just want to make sure they do not have exchange on this server any longer. Any problems you foresee with this idea?

Nathan
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Jamie McKillopCommented:
You will loose any Exchange specific settings. For example, if you added SMTP addresses to an account, other than those applied by your recipient policy, you will need to manually add those again.

JJ
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occs07Author Commented:
Ok great. thank you. If it is ok with you I will leave this ticket open for 24 hours so if I have any further questions I can ask for assistance.

Nathan
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