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Active Sync Issues with Exchange 2010

We currently installed exchange 2010 in our environment.  I have moved over a few test users mailboxes over to the new 2010 server. When I try to use active sync, it works for a few users and does not work for few.  I am using the exact same drevice (ipad), but it works for some users, and does not work for others.  I keep getting the following error "cannot get mail connection to server failed".  When the same user tries to use OWA, it works.  Any help will greatly be appreciated.  
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abaria
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abaria
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1 Solution
 
Jamie McKillopCommented:
Hello,

Check the mailboxes it isn't working on to make sure ActiveSync isn't disabled.

JJ
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abariaAuthor Commented:
I checked to make sure it was enabled.  I also disabled it and re-enabled it, but still no luck.
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abariaAuthor Commented:
Perfect, that worked.  Thanks for sharing that article.
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MegaNuk3Commented:
No problem, thanks for the points.
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