?
Solved

Outlook Message recall -- Exchange 2007 - Outlook 2010 or Outlook 2007

Posted on 2011-05-04
4
Medium Priority
?
1,437 Views
Last Modified: 2012-06-27
I am trying to do a message recall and do not see the option for recall.

I am using Exchange 2007 -- Outlook 2010 (I tested on Outlook 2007 also)

Email Type "Microsoft Exchange" -- No other accounts in Outlook
Not using cached mode

Quick Access Toolbar --> All Items --> (No mention of Recall message -- Went through complete list)

I see the following answer ---
     Do the following:

          In Mail, in the Navigation Pane, click Sent Items.
          Open the message you want to recall or replace.
          On the Actions menu, click Recall This Message.

However, I have no option to "Recall This Message"

Home Tab does not have an options category
Send Receive tab does not have an options category
Folder tab has an options category but it does not relate to the problem
View Tab does not have an options category

File --> options does not seem to have anything related


0
Comment
Question by:Sean Meyer
  • 3
4 Comments
 
LVL 23

Accepted Solution

by:
Brian Gee earned 2000 total points
ID: 35691592
Open the Sent email in question, go to the Move section and click the little white square with two dots in it. The Recall this Message option is located there now.
0
 
LVL 23

Expert Comment

by:Brian Gee
ID: 35691613
Some visuals to this...

 Screenshot of Recall this Message area
0
 
LVL 9

Author Comment

by:Sean Meyer
ID: 35691651
That did it.  The problem I was having is that I had the message selected but I had not opened it.  Thanks for the pic.
0
 
LVL 23

Expert Comment

by:Brian Gee
ID: 35691664
^ Above was Outlook 2010.

Below is Outlook 2007.

 Screenshot from Outlook 2007
0

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses
Course of the Month16 days, 12 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question