Outlook Message recall -- Exchange 2007 - Outlook 2010 or Outlook 2007

Posted on 2011-05-04
Medium Priority
Last Modified: 2012-06-27
I am trying to do a message recall and do not see the option for recall.

I am using Exchange 2007 -- Outlook 2010 (I tested on Outlook 2007 also)

Email Type "Microsoft Exchange" -- No other accounts in Outlook
Not using cached mode

Quick Access Toolbar --> All Items --> (No mention of Recall message -- Went through complete list)

I see the following answer ---
     Do the following:

          In Mail, in the Navigation Pane, click Sent Items.
          Open the message you want to recall or replace.
          On the Actions menu, click Recall This Message.

However, I have no option to "Recall This Message"

Home Tab does not have an options category
Send Receive tab does not have an options category
Folder tab has an options category but it does not relate to the problem
View Tab does not have an options category

File --> options does not seem to have anything related

Question by:Sean Meyer
  • 3
LVL 23

Accepted Solution

Brian Gee earned 2000 total points
ID: 35691592
Open the Sent email in question, go to the Move section and click the little white square with two dots in it. The Recall this Message option is located there now.
LVL 23

Expert Comment

by:Brian Gee
ID: 35691613
Some visuals to this...

 Screenshot of Recall this Message area

Author Comment

by:Sean Meyer
ID: 35691651
That did it.  The problem I was having is that I had the message selected but I had not opened it.  Thanks for the pic.
LVL 23

Expert Comment

by:Brian Gee
ID: 35691664
^ Above was Outlook 2010.

Below is Outlook 2007.

 Screenshot from Outlook 2007

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