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Receiving message delayed email when sending email (Deferred: Broken Pipe)

Begin forwarded message:

From: Mail Delivery Subsystem <MAILER-DAEMON@mail153c38.carrierzone.com>
Date: May 3, 2011 7:52:29 PM EDT
To: <aswain.wolfbone@gmail.com>
Subject: Warning: could not send message for past 4 hours

   **********************************************
   **      THIS IS A WARNING MESSAGE ONLY      **
   **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **
   **********************************************

The original message was received at Tue, 3 May 2011 15:45:20 -0400
from mail-gx0-f176.google.com [209.85.161.176]

  ----- Transcript of session follows -----
<klindsey@wolfbone.com>... Deferred: Broken pipe
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
Reporting-MTA: dns; mail153c38.carrierzone.com
Received-From-MTA: DNS; localhost
Arrival-Date: Tue, 3 May 2011 15:45:20 -0400

Final-Recipient: RFC822; klindsey@wolfbone.com
Action: delayed
Status: 4.4.2
Remote-MTA: DNS; [207.217.125.16]
Last-Attempt-Date: Tue, 3 May 2011 19:52:29 -0400
Will-Retry-Until: Sun, 8 May 2011 15:45:20 -0400
X-Envelope-From: aswain.wolfbone@gmail.com
Return-Path: <aswain.wolfbone@gmail.com>
Received: from mail-gx0-f176.google.com (mail-gx0-f176.google.com [209.85.161.176])
      by mail153c38.carrierzone.com (8.13.6/8.13.1) with ESMTP id p43JjI9E010266
      for <klindsey@wolfbone.com>; Tue, 3 May 2011 15:45:20 -0400
Received: by gxk7 with SMTP id 7so232568gxk.35
       for <klindsey@wolfbone.com>; Tue, 03 May 2011 12:45:18 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
       d=gmail.com; s=gamma;
       h=domainkey-signature:sender:from:content-type:subject:date
        :message-id:cc:to:mime-version:x-mailer;
       bh=DWiivEyT1T3dKZl2BFUhvgANYHslfYmsqTNDzKXcvfk=;
       b=J83g7xMmKGA/k21K/hVziW/wR2IS78bctI2OtQv9XvsffboWWNPAZaDjSZ5Rh7ALbn
        gp4TkBDXekiXmp0oMOooklgPBJOVQ7ziB8SGKg4kR6kQYIO0gHGXcB7uaEogM6lnkLIz
        lhrlO4D2ara3mh81GpZU6ZcIcEA606bepSMc0=
DomainKey-Signature: a=rsa-sha1; c=nofws;
       d=gmail.com; s=gamma;
       h=sender:from:content-type:subject:date:message-id:cc:to:mime-version
        :x-mailer;
       b=ZGw7iT4+5wepsGGckaXVPg9yVWmO2vBVzpxbzFMNYlYVPPHDbVB91WJWkN0BIWlycj
        TssMZRATN8y9ctdokOMkR2hpuVudghANnMse5AHeKU83En4PXtkg2QpBcrY49fIyiBSw
        WC9Q1O9yG36n0tTyLA+RweG7q8C3akTADisxw=
Received: by 10.91.17.34 with SMTP id u34mr324660agi.167.1304451916689;
       Tue, 03 May 2011 12:45:16 -0700 (PDT)
Received: from [192.168.111.112] ([64.190.68.42])
       by mx.google.com with ESMTPS id u11sm360656anq.49.2011.05.03.12.45.15
       (version=SSLv3 cipher=OTHER);
       Tue, 03 May 2011 12:45:15 -0700 (PDT)
Sender: Amanda Swain <aswain.wolfbone@gmail.com>
From: Amanda Barron <abarron@wolfbone.com>
Content-Type: multipart/alternative; boundary=Apple-Mail-250--272800830
Subject: Radio Scripts - Revised - Approval Needed
Date: Tue, 3 May 2011 15:45:13 -0400
Message-Id: <616B1ABF-3937-446A-B665-B1418D4A1EF0@wolfbone.com>
Cc: Katie Lindsey <klindsey@wolfbone.com>
To: Brian Wilhite <wilhite.kauffman@gmail.com>
Mime-Version: 1.0 (Apple Message framework v1084)
X-Mailer: Apple Mail (2.1084)
X-CSC: 0
X-CHA: v=1.1 cv=th/7CCzdt0jqnSgjU11p9EXa/7DjmRzjMO1PoMKEukw= c=1 sm=1
            a=R_3wzhF6sKkA:10 a=ZyiJ1B-3aAUA:10 a=J7lGfJo1YSZyaiJxkVQu/Q==:17
            a=QlgNni3GAAAA:8 a=TpW6fWhN05mTIslL2aYA:9 a=oXIxlDf0kTaNBIJ-TGoA:7
            a=CjuIK1q_8ugA:10 a=qBRQ1TavxkEA:10 a=25GbYM1pj68A:10 a=fSEY3zfwvQkA:10
            a=06n2mER9RME5blOJcCoA:9 a=hlF11TjnjaZcvsgl39kA:7 a=2lU04WgBvSu_VRmMdQkA:9
            a=chV6GtSlAKX-b82eizsA:9 a=WBjfoAEOAAAA:8 a=HQ31llbKAAAA:8
            a=uOHrkasr60uWbsxn_s4A:9 a=0owL6gxQ6_xY8-o2htgA:7 a=diV1Cm6KfS4A:10
            a=SlIpTt2FlmYA:10 a=kM-i0FpgczYDx5CchbIA:9 a=7xYUoyXfkORClBt-fVkA:9
            a=rao6nr3nSbDbW651kOQA:7 a=uNKCzG9IogZl_lIozUMA:9
            a=HILk0Rxo/DrxjUftkGmnZA==:117
0
zflow1970
Asked:
zflow1970
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1 Solution
 
itmaximumCommented:
ok, whats your question?

is it why was it delayed?
generally a broken pipe is a result of some issue with the domain of the destination.
either the server is out of disk space or something with the email system on the server.

so its not a gmail issue, gmails server merely reported to you that they were getting this response and will retry the send until successful over the next 5 days before it gives up, and sends you an undeliverable.
0
 
zflow1970Author Commented:
uh, sorry, I should have reviewed before posting, I accidentally copied the error message over my question!

My office has a domain, wolfbone.com, and mail is hosted by Earthlink - each user has a forward only (no mailbox) that goes to each user's gmail account.  

The entire office is intermittently receiving these messages.  Also, and only sometimes, they will not receive emails from the outside until 3 hours after the time stamp.

So, the question is, what could be some causes for these delays.  I also agree that this is not a gmail issue.  It could be an Earthlink issue, but I'm not sure how to resolve it since the emails are only forwards (other than switching to a different mail server).

Or do you think it is a possibility that this could be an issue of the office's ISP?  We are on CypressCom?  Our internet is super slow (1 Mbps for 10 users) - until next month, we are stuck with them by contract.  

Any thoughts would be appreciated.
0
 
zflow1970Author Commented:
Oh, forgot to mention that 2 people in the office have a user@wolfbone.com that forwards to their MobileMe accounts and they also have the same issues.  Definitely not a Gmail issue!
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itmaximumCommented:
so your office is wolfbone.com hosted on earthlink server(s).

It wont be your ISP, even a 1mb pipe can handle emails for 10 users unless your sending a lot of big file attachements.  

so your using POP mail, through earthlink,  and when a person is using thier gmail.com account sending to your office or even anyone sending emails to your office it can be delayed or not recieved at all, by users within the wolfbone.com email domain.  

that about sum it up?
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zflow1970Author Commented:
<so your office is wolfbone.com hosted on earthlink server(s).> CORRECT

<It wont be your ISP, even a 1mb pipe can handle emails for 10 users unless your sending a lot of big file attachements.>  That's what I thought, but just wanted to throw it out there...

<so your using POP mail, through earthlink,> No, not using POP mail, no mailboxes at all on Earthlink, all @wolfbone.com addresses are only forwards which are directed to separate gmail and mobileme accounts.  

 < and when a person is using thier gmail.com account sending to your office or even anyone sending emails to your office it can be delayed or not recieved at all, by users within the wolfbone.com email domain. > That is correct - at least how the information is being reported to me :)
0
 
itmaximumCommented:
what it sounds like to me is that earthlink servers are putting emails that are going to wolfbone.com into a que possibly for anti-virus or spam.. and its delaying the delivery.
0
 
zflow1970Author Commented:
I thought of that, but as far as I can tell on the Earthlink control panel, it only sends through an AV/spam filter if it goes into a mailbox - no adjustments can be made if it is only a forward.  Guess I would have to take this up with them.
0
 
zflow1970Author Commented:
Never figured it out, really, switched to gmail :)
0
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