Why would "cmd.exe" default to a different drive letter than "C:\" ?

Posted on 2011-05-04
Last Modified: 2012-05-11
Hi Team,

I am trying to assist a user who is having trouble connecting to a server outside of their network on their laptop.   I selected "Start | Run" and entered "cmd" to get a command prompt so I could "ping" the server.  The root of the command line defaulted to a drive called "H:\" and when I typed "C:\" and even "cd c:\", nothing changed (the command line still says, "H:\").  I entered "PING" anyway and the utility did run, but it just timed out.  

What kind of network restriction would cause the command line root to default to "H:\" instead of "C:\"?  Would it be an Active Directory policy, firewall or other policy?  Would this be an indicator that the user is running from a terminal or virtual machine or some kind of strange mapped drive? A  "C:\" drive is present on the machine and is accessible by the user via Windows Explorer so I'm not sure why the command prompt would default to "H:\" and not seem to be able to change it.
Question by:LizzWilson86
    LVL 32

    Expert Comment

    They are probably not admins and it defaults to their Home directory (set in Active Directory Users and Computers for that user).
    LVL 32

    Accepted Solution

    Here is where you set the "H" drive, which automatically redirects their user folders to the network location of your choosing.

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