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Why would "cmd.exe" default to a different drive letter than "C:\" ?

Hi Team,

I am trying to assist a user who is having trouble connecting to a server outside of their network on their laptop.   I selected "Start | Run" and entered "cmd" to get a command prompt so I could "ping" the server.  The root of the command line defaulted to a drive called "H:\" and when I typed "C:\" and even "cd c:\", nothing changed (the command line still says, "H:\").  I entered "PING" anyway and the utility did run, but it just timed out.  

What kind of network restriction would cause the command line root to default to "H:\" instead of "C:\"?  Would it be an Active Directory policy, firewall or other policy?  Would this be an indicator that the user is running from a terminal or virtual machine or some kind of strange mapped drive? A  "C:\" drive is present on the machine and is accessible by the user via Windows Explorer so I'm not sure why the command prompt would default to "H:\" and not seem to be able to change it.
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LizzWilson86
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LizzWilson86
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1 Solution
 
PowerEdgeTechIT ConsultantCommented:
They are probably not admins and it defaults to their Home directory (set in Active Directory Users and Computers for that user).
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PowerEdgeTechIT ConsultantCommented:
Here is where you set the "H" drive, which automatically redirects their user folders to the network location of your choosing.
HomeDrive.jpg
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