Error 1317 while installing office 2007

Posted on 2011-05-04
Last Modified: 2012-05-11
What would cause an error upon installing MS Office 2007 that reads "Error 1317.Setup cannot create the folder C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Cultures. Verify that the path exists in your system and that you have sufficient permissions to update it."

I've tried logging on as an admin and I've added Administrators as having full access to the entire Program Files folder. Any one have any other ideas?
Question by:TechGuy_007
    LVL 6

    Expert Comment

    Is this Windows or Mac?  You put it in the Mac OS X zone but there is no C:\Program Files or Office 2007 for OS X...

    I'm assuming it's a Windows machine.  Can you verify that you have all the latest Service Packs and critical Windows Updates?
    LVL 16

    Expert Comment

    This may happen if you have other versions of MS office installed.  This will create conflicts.  I suggest removing all installations of MS Office including your current install and any older versions.  Make sure to reboot your machine and clear out any temp files / folders by going to start --- run --- type in '%temp%'

    You may also need to clean out some registry keys if there are remnants of the installs anywhere.  We can go over that if that's needed

    Accepted Solution

    Turned out to be a hard drive well past it's MTBF... thanks guys! PS I will try to post in the right section next time ;)

    Author Closing Comment

    Hard drive was dying.

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