I've been asked to see if a mail was recieved by us. All I have is the senders name, the recipients names and the subject and a window in which it was allegedly sent.
I've gone into system manager and down to message tracking centre and entered the sender, server and recipient info, I've put a date in for the last 30 days because we know it came in that time frame.
when i do a search I get a couple of hits but I cant see a subject line in the message history window, and i cant then open the message to see if it is actually the one I'm looking for.
we've asked the sender to veryfy they sent it or to forward the original and basically they sent us a seperate mail with two .oft files attached. those oft files are the emails they claim to have sent, but there is not date and i can't view the headers of these oft files.
I need to be able to search on our mail server to see what messages were recieved from this person and then be able to open these messages or confim that its the ones I'm looking for. any ideas? I know i can check with the recipients but they have already said they didnt get them.
or is there some way from the .oft file to get info on teh date sent?