Hp 2840 printer

Posted on 2011-05-05
Last Modified: 2012-05-11
it only prints on the right side of the paper and not on the left side. i have changed drums, toner and all that stuff
Question by:UpgradeIT
    LVL 2

    Expert Comment

    Hi there,

    Have you tried downloading the latest printer drivers?
    LVL 37

    Expert Comment

    Does this happen only on prints from the PC, or does it also happen when you print internal pages?

    Author Comment

    It also happens on the test page printed directly from the printer
    LVL 37

    Accepted Solution

    Something could be blocking the laser windows (the glass slot through which the laser shines onto the drum). However, as this is a colour printer, there should be 4 of them, which makes it unlikely that the windows are the problem. If no colours print, the problem must be in an item that is common to all colours.

    Look at the transfer roller and check that both sides of the roller are clean. Instructions on how to access the transfer roller are at page 65 of this manual:

    If the printer is under waranty you should get HP to have a look at it.

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