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Excel & Adobe cannot see printers after profile rebuild in TS Server 2003

Hi,

I have a 2003 Terminal server, and have recently deleted and re-created everyones profile (not romaing) after some issues. Everything is working fine apart from Excel 2010 and Adobe says there are no printers installed. Word 2010 however works fine...

If I go to the print menu in excel it can see all the printers in the pull down list, but says 'unable to connect' on all of them.

I do not want to re-install Office as that would cause an absolute nightmare, there must be a simple solution.

Thanks.
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alexbuckland
Asked:
alexbuckland
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1 Solution
 
Gerwin Jansen, EE MVETopic Advisor Commented:
Can you remove/add printers from the printer dialog?
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alexbucklandAuthor Commented:
Yes,

But problem fixed. There was no default printer set, which made excel and adobe think there was no printers installed

http://support.microsoft.com/kb/933996 fixed the problem!

Thanks,

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Gerwin Jansen, EE MVETopic Advisor Commented:
Great, my next question to you would have been about a default printer ;)
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alexbucklandAuthor Commented:
Fixed!
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