Excel & Adobe cannot see printers after profile rebuild in TS Server 2003

Posted on 2011-05-05
Last Modified: 2012-05-11

I have a 2003 Terminal server, and have recently deleted and re-created everyones profile (not romaing) after some issues. Everything is working fine apart from Excel 2010 and Adobe says there are no printers installed. Word 2010 however works fine...

If I go to the print menu in excel it can see all the printers in the pull down list, but says 'unable to connect' on all of them.

I do not want to re-install Office as that would cause an absolute nightmare, there must be a simple solution.

Question by:alexbuckland
    LVL 37

    Expert Comment

    by:Gerwin Jansen
    Can you remove/add printers from the printer dialog?

    Accepted Solution


    But problem fixed. There was no default printer set, which made excel and adobe think there was no printers installed fixed the problem!


    LVL 37

    Expert Comment

    by:Gerwin Jansen
    Great, my next question to you would have been about a default printer ;)

    Author Closing Comment


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