Cannot access dump file windows 7

Thanks for responding.  I lowered the UAC and was able to copy the file but still not access the original...so I re-upped the UAC and was also able to copy it and had permissions for the copy...anyhow, I have attached the minifile.  

I am new to Win 7 (from XP) - perhaps I should take the tutorial!


050511-11871-01---Copy.dmp

After you lower the uac ..you need to click ok and restart the computer . ..only then the setting might take effect.

Let me check the dmp file

do you have any other minidump file. ..i am not able to debug this dmp file ...dmp file might be corrupted...if this a new windows 7 install then make sure you have installed latest graphic card driver. There are know issues with graphics card in windows 7. ..so make sure the graphics driver are updated.

Also check the cpu fan and other hardware are working properly. Disconnect any flash drive that you have connected.


Ded9

If new to windows 7 then pl check this ms site

http://windows.microsoft.com/en-US/windows7/help/getting-started



Ded9

Thanks again - tremendous stuff.

I have attached a minidump of an earlier crash.

Col
042011-13665-01Copy.dmp

This dmp file too is not giving much info...it just points to ntfs..which might indicate a problem with the hard drive..but i am not sure about it.

Did u install all the updates and update graphics card. ..also did u check cpu fan etc..

you can run some hardware test using ultimate boot cd

http://www.ultimatebootcd.com/



Ded9

Yes I did check those - the graphics driver did indeed require an update which has been done, so hopefully...!

I'll keep a watch on it for a few days.

Col

Go to control panel-windows updates make sure you have all the updates installed...including hardware updates.



Ded9

Had another blue screen in my absence...auto restart.  Attached are diagnostic info and minidump.

One of the reasons I went for a new PC was because of BSODs with my old one.  The only thing they have in common is the graphics card.

Col
051111-13150-01---Copy.dmp
bsod-110511.doc

This could be a memory module issue...try running memtest.


http://www.memtest.org/


Ded9

Thanks again - I downloaded memtest pro and ran it for 90 minutes without error.  I could run it overnight if that's not enough.

Col

if there are no errors on memory..then would like to know how much memory modules are connected.

Just connect one for next 24 hours ...check if u get any crash.

The dmp file is not giving any info...sounds like hardware issue...but not able to isolate which hardware.


Ded9

I have had no crashes since (I left the memory as is).  

I will raise another question if it recurs.

Thanks for your help.