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Backup Exec 12.5 - e000fed1 - A failure occurred querying the Writer status

Hi,

I am trying to backup the exchange 2007 server and the job is constantly failing with the following error:

e000fed1 - A failure occurred querying the Writer status.

Any help will be appreciated.

Thanks,

introlux
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CWCertus1

Can you run the following from a command prompt and post the output please:-

vssadmin list writers
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ASKER

I have run the following on where the back server is on:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {aa46cccc-30e1-4e42-bf38-45d103a13510}
   State: [1] Stable
   Last error: No error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {4d8b9ee9-2495-4607-a651-e71288fd2bb9}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {f2e93dd8-d3a3-408d-ad37-7211f5b505ce}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {4561d72a-0421-431e-9b2b-e4f940d4d8fa}
   State: [1] Stable
   Last error: No error

Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {adaee6c0-2dfa-4398-8c4b-873bb4b7b03b}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {8c32e799-ee95-4825-b089-39a5758308e1}
   State: [1] Stable
   Last error: No error

Writer name: 'Removable Storage Manager'
   Writer Id: {5d3c3e01-0297-445b-aa81-a48d7151e235}
   Writer Instance Id: {13216970-acd2-4829-bb1b-8bccda09e852}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {4bc1fa6b-865a-4ecd-a4dc-e8685874fe13}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {967e7672-4319-4277-9fa0-8e2d24db61d9}
   State: [1] Stable
   Last error: No error

Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {3b6babc5-b2a7-4048-b304-41477a5811a8}
   State: [1] Stable
   Last error: No error

And I run the same command on the exchanger server:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {91315d9b-646e-4253-a4e4-5a2a956826dd}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {fc9021f3-a003-4bb4-8751-35400dac25d7}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {dbc5520c-d31d-4102-9836-19bcbd262427}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {b7fc0e74-995b-4a48-9ff7-ac6183bae37f}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {8c9e7f4d-89e6-42e5-ae9b-54e5e9dd78f1}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {c2b1244e-d839-4d4e-8fa7-59e0f5a35393}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {69bca54d-d41f-42ff-a65c-8440f81af04b}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {c45d4cf0-29fd-4ac0-ae8b-97e49d1d98e8}
   State: [1] Stable
   Last error: Retryable error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {55f7b699-e205-4012-94e7-d14e32a33d1a}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {65768c4f-6215-451d-8071-f275ee69e04e}
   State: [1] Stable
   Last error: No error

Exchange 2007 is on Server: Windows Server 2008 SP2 - 64-bit
ASKER CERTIFIED SOLUTION
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Frank_Alphaserveit

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Disabling the AOFO seems to have started the job!

Thanks!