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Windows profile problem on new computer

Folks
Having a problem with a roaming profile that will not load on a new computer I am setting up for an existing user.
Basically everything works as expected with his current PC. The profile is loaded from the server at login and saved at logout. Lean and clean.
I have now a new machine for said user and have joined the domain. However when I log in I get the following error messages

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1515
Description:
Windows has backed up this user's profile. Windows will automatically try to
use the backed up profile the next time this user logs on

Open in new window

.

and

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1511

Description:
Windows cannot find the local profile and is logging you on with a temporary
profile. Changes you make to this profile will be lost when you log off.

Open in new window


Haven’t changed a thing to the user definition in the AD. The old computer still operates normally but the new one won’t load the profile no matter what (although I can successfully browse to the network share from the session so the folder is definitely accessible).

Both machines Win 7 32 bits SP1 - Server 2008 SBS
Any idea / suggestion most welcome
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Alexandre Takacs
Asked:
Alexandre Takacs
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1 Solution
 
residentsCommented:
I would try logging in as the user, verifying which folder his domain profile is located in on the new PC. Then restart to unlock the users local profile folder on the new PC. Login as administrator and manually copy the roaming profile from the server down and overwrite his local profile folder. Then try logging in as the user again. I've had luck doing that in the past.
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Alexandre TakacsCTOAuthor Commented:
Thanls for the suggestion.

The problem is that no local profile is created at login (as per the error message Windows is using a temporary profile which is not saved).

I have tried to manually copy the profile to the local machine but did not help.

Regards

alex
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residentsCommented:
Then I would disable that particular users roaming profile, allow the computer to create a new default local profile. Do the same steps I suggested before and then re-enable the roaming profile once the local and roaming have been copied to match each other. Of course make sure you overwrite the local profile with the roaming copy from the server and not the other way around.
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Alexandre TakacsCTOAuthor Commented:
Have desactivated the roaming profile for the user but still having a temp profile loaded... hmmm

Checked the disk (no problem). Disjoined and rejoined the domain. Still no go...
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Alexandre TakacsCTOAuthor Commented:
Ok further update...

I have created a new test user - works like a charm both with local and roaming profiles. So there is something wrong with the existing user AD settings.

Any idea how to check / repair ?
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CrowaXCommented:
Is the existing user part of the local admin group or part of any restrictive group on that machine? I would try that user on a 3rd computer that you have access to that he has never used. If it works there, then it is probably the computer. If it doesn't, then it narrows it down to the server side.
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Alexandre TakacsCTOAuthor Commented:
Same problem on a 3rd computer... but stil works on the original machine...
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CrowaXCommented:
It's the fact the local profile didnt work thats really throwing me off. I cant think why that would happen due to a profile problem on the server.

Do you have the profiles set up going into the AD users and in the user properties, setting a directory for the users profile? If so, I wonder what would happen if you point the new test user to that profile location. I don't think I've ever tried to load a roaming profile through a different user.
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CrowaXCommented:
I forgot to explain my thoughts for the above post. I was thinking maybe you could delete the user, recreate it and point it to the old roaming profile. Thats assuming the profile itself isnt the problem.
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Alexandre TakacsCTOAuthor Commented:
Me again

Different installation exact same problem (brand new computer, profile would not load as per above)...

The only commonality between the two site is that it is an SBS setup (under my responsibility, but hopefully this is not the problem :).

Any further idea ?

Regards
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Alexandre TakacsCTOAuthor Commented:
Ok solved !

What I had to do is to go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

and remove an entry called {GUID}.bak where GUID = the unique id of the offending account in the AD.

Now everything works as expected !
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Alexandre TakacsCTOAuthor Commented:
self solved
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