Outlook URL protocol error

Posted on 2011-05-05
Last Modified: 2012-05-11
Within our project folders we have an Outlook shortcut which starts Outlook and goes to the relevant Contact folder on the Exchange Server.

The shorctut has the format outlook:\\Public Folders\All Public Folders\2285 contacts

These shortcuts have been working perfectly OK with Windows XP.

We are now starting to rollout Windows 7 and are getting the following error message when using the shortcuts.

Unable to open the Internet shortcut. The protocol "Outlook" does not have a registered program.

How do I go about registering Outlook to this type of shortcut?
Question by:macuma
    LVL 76

    Accepted Solution

    Hi, macuma.

    Outlook 2007 doesn't automatically install the URL protocol handler for Outlook items.  You have to edit the registry and add an entry.  Here's a link to a page with details:
    LVL 1

    Author Comment

    I have edited the registry as follows rebooted the machine but still no luck

    @="URL:Outlook Folders"
    "URL Protocol"="\"\""




    @="\"C:\\PROGRA~1\\MICROS~2\\OFFICE12\\OUTLOOK.EXE\" /select \"%1\""
    LVL 1

    Author Closing Comment

    Sorry misread solution. Correct regedit is:-

    "URL Protocol"=""
    @="URL:Outlook Folders"




    @="\"C:\\PROGRA~1\\MICROSOFT OFFICE\\OFFICE12\\OUTLOOK.EXE\" /select \"%1\""

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