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  • Status: Solved
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Internet Explorer causing stuck graphics

This has happened to me on Vista and now on 7. At random times Internet Explorers address bar and search bar will create permanent borders on my screen when I open the drop down menu. They got on top of every program except task manager. The only way to get rid of them is to reset the computer. Tried killing the task, changing resolutions, changing themes. I included a screenshot. Thoughts?

The graphic artifacts.
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Apexadmin
Asked:
Apexadmin
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1 Solution
 
athomsfereCommented:
It looks like a DWM issue.

Are there particular programs or actions that seem to cause this?

Any errors in the event logs?
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ApexadminAuthor Commented:
Nothing in the event logs. It only happens with Internet Explorer. It is completely random.
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BCipolloneCommented:
What version of explorer are you running? Does this happen with Firefox or Chrome as well?

You could try disabling all add-ons in IE.
You could try un-installing and re-installing your browser.
You could try un-installing and re-installing your video card drivers.
May also want to check you display settings and set everything to recommended.

You may also want to run these to rule out foul play and clean up your pc in general.
Malwarebytes: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
CCleaner: http://www.piriform.com/ccleaner
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ApexadminAuthor Commented:
What version of explorer are you running? Does this happen with Firefox or Chrome as well?
IE8. Only IE

You could try disabling all add-ons in IE.
Did that. No change. IE doesn't have to be running. I can kill IE and Explorer.exe and they remain

You could try un-installing and re-installing your browser.
Its IE

You could try un-installing and re-installing your video card drivers.
New drivers, New OS

May also want to check you display settings and set everything to recommended.
They are. Changed them multiple times.

You may also want to run these to rule out foul play and clean up your pc in general.
Malwarebytes: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
CCleaner: http://www.piriform.com/ccleaner
Done this. Also did Combofix.
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ded9Commented:
Try clean boot.

Launch msconfig-click startup tab-disable all. Then go to services tab-put a check on hide all Microsoft services- then click disable all.

Click ok and then restart the computer.


Now try browsing internet explorer

Ded9
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ApexadminAuthor Commented:
It goes away after a clean boot no matter what. It's completely random. I was looking to see if there was a way to clear it out without having to reboot. The outlines go over every program except Task Manager. Also if I hit CTRL+ALT+DELETE and get the options (lock computer, etc..) the graphics are not there.
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Tom BeckCommented:
You could try this:

Go to Control Panel -> System and Maintenance -> System -> Advanced System Settigs -> Advanced (tab) -> (Performance) Settings -> (radio) Custom, and disable "Fade or side menus into view" and "Fade out menu items after clicking".

The second one is more important.
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ApexadminAuthor Commented:
I ended the Desktop Windows Manager task and it restarted the process. The graphics are now on the desktop and not on top of programs. It will have to do until I reboot the computer.
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Tom BeckCommented:
Unchecking "Fade out menu items after clicking" did not work? I just need to file that away properly.
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ApexadminAuthor Commented:
It did not. The graphics remained. I tried turned those options off. Turning them all off and turning them on. This is the only computer is happens on. Its completely random and it doesn't happen all the time but when it does, having to reboot in the middle of me working is quite annoying. At least I found a way to put them only on the desktop until I reboot at the end of the day.
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ded9Commented:
Clean boot step will help you locate which service or start up is creating the problem.


Ded9
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Tom BeckCommented:
Do you have Veoh Web Player installed?
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ApexadminAuthor Commented:
I do not have that player installed.
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ApexadminAuthor Commented:
A temporary fix that I can live with.
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