Act 2009 Remote User cannot log on
Posted on 2011-05-05
I've asked this before but for the life of me I can't find the answer!
Re ACT! 2009
I went to the server yesterday, created a new user. Created a remote database. Brought it to the remote office, ran it, created database fine.
I cannot log in with the new user. I get "Could not authenticate user. Verify the user name and password..."
I logged in with an admin account. The new user is there with an "Active-pending logon" status.
I know the answer has something to do with adding the user to the sync, or adding them as a remote user, or something. ACT! won't answer my question because I'm running ACT 2009 and their support is for 2011.
Can anyone help me here?