Auratek
asked on
RWW and OWA 500 internal error
Hi guys,
I've currently got an issue where when attempting to view e-mails in RWW. After clicking on view e-mails my server returns a 500 internal server error. The user has rights to use RWW so this is not the issue. Any ideas?
Thanks
I've currently got an issue where when attempting to view e-mails in RWW. After clicking on view e-mails my server returns a 500 internal server error. The user has rights to use RWW so this is not the issue. Any ideas?
Thanks
have you tried from the admin account?
Are you able to access the OWA locally and externally?
Also refer this article:
http://support.microsoft.com/kb/829167
http://support.microsoft.com/kb/829167
ASKER
Hi guys,
A bit of an information update.
I've just heard from the client that it's only a single user with this issue. I have confirmed other accounts can loginto OWA through RWW.
I followed through that KB article and found 1 setting that wasn't on the server, I rejigged it and still same issue.
The user in question is a member of the RWW Users security group on the server.
A bit of an information update.
I've just heard from the client that it's only a single user with this issue. I have confirmed other accounts can loginto OWA through RWW.
I followed through that KB article and found 1 setting that wasn't on the server, I rejigged it and still same issue.
The user in question is a member of the RWW Users security group on the server.
Are you able to send mail to the problem user?
ASKER CERTIFIED SOLUTION
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ASKER
The problem was resoloved by Microsoft Business Critical Support.