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AuratekFlag for United Kingdom of Great Britain and Northern Ireland

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RWW and OWA 500 internal error

Hi guys,

I've currently got an issue where when attempting to view e-mails in RWW. After clicking on view e-mails my server returns a 500 internal server error. The user has rights to use RWW so this is not the issue. Any ideas?

Thanks
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askurat1
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have you tried from the admin account?
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Are you able to access the OWA locally and externally?
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ASKER

Hi guys,

A bit of an information update.
I've just heard from the client that it's only a single user with this issue. I have confirmed other accounts can loginto OWA through RWW.
I followed through that KB article and found 1 setting that wasn't on the server, I rejigged it and still same issue.

The user in question is a member of the RWW Users security group on the server.
Are you able to send mail to the problem user?
ASKER CERTIFIED SOLUTION
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Auratek
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ASKER

The problem was resoloved by Microsoft Business Critical Support.