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Fujitsu Esprimo V6515 Laptop - Will not boot if battery is in place

Hello,

We have a laptop that will not boot if the battery is in place.

If the battery is in place with no mains power connect, the laptop will not even respond to the power button.

The Fujitsu splash screen, saying to Press F2 for setup or F12 for boot menu, however, it does not get any further than that. This happens if the battery is in place and the mains is connect.

If I remove the battery and have it running on mains only, the laptop runs fine.

I have tried putting in the battery after it has been switched on to see if it is a 'charge' issue - but that does not seem to work. Do you think that a battery replacement would solve the issue?  
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puterssupport
Asked:
puterssupport
1 Solution
 
remixedcatCommented:
replace battery and see if this helps.

also you may need to take a look at bios settings as well as try to see if windows is ok.

Also the motherboard could be at fault as well.
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TekyguyCommented:
I sometimes see this on laptops, and it tends to be a static build up issue. You will want to completely discharge all power from the system to verify:

- Power down the laptop
- Unplug all cables, power; usb; external monitor, etc
- Remove the battery
- Press and hold down the power button for 2 full seconds - the power light may flash on once.
This will completely discharge all power from capacitors.

- Put the battery back in, and plug in the power cable.
- Power on the laptop.
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puterssupportAuthor Commented:
Hello,

That worked a treat.

Thank you.
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