Send/receive starts windows installer

Posted on 2011-05-05
Last Modified: 2012-05-11
When I try to send/receive emails using Outlook 2007, the windows installer window opens.  The messages are sent or received, but having the installer window open really slows the process down.   It appears to want to install some component of Office 2007 but all updates have been applied.   Any one have any ideas for resolving this problem?
Question by:Roger Goguen
    LVL 23

    Expert Comment

    by:Brian Gee
    You can try running the Windows Installer Cleanup utility to resolve this issue:

    Author Comment

    by:Roger Goguen
    Microsoft has removed the MSICUU2 tool so that  when you go to that website it gives you some possible other solutions, of which I have tried most.
    LVL 23

    Expert Comment

    by:Brian Gee

    Accepted Solution

    I have reinstalled Office 2007 and updated to SP 2.   That seems to have solved the problem....Thanks

    Author Closing Comment

    by:Roger Goguen
    Apparently SP2 was the key element

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