Outlook 2007 e-mail printing problem
Posted on 2011-05-05
During the course of the last couple of days we have had a number of instances (across more than one site) of Outlook 2007 POP3 Client users being unable to preview and print e-mails from within Outlook 2007. When they attempt to preview and print they receive they following error message: "There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer"
The printers are operating correctly and can even print attachments which are associated with the e-mails (which they are unable to preview / print).
I have already attempted the following fixes without success:
1. Running 'Office Diagnostics' - no errors detected and problem still persists
2. Running scanpst - no errors detected and problem still persists
3. Creation on completely new Outlook profile - problem still persists.
I have a sneaky feeling this may be associated with a recent update but that's only a hunch.
All help gratefully received. No joy googling this one :(