Vista Laptop Won't Install Updates or Service Packs
I have a friend's Dell Inspirion Laptop with Windows Vista SP1 (32-bit) Home Premium that for some reason will not install any updates. I've tried installing them in Safe Mode and downloading the Standalone versions.
I have tried everything in the following support documents as well with no luck.
support.microsoft.com/kb/8
support.microsoft.com/kb/9
support.microsoft.com/kb/9
Does anyone have any suggestions for me? I've tried Windows Updates, tried to install SP2, but they all return errors. Is there something I'm missing?
I have tried everything in the following support documents as well with no luck.
support.microsoft.com/kb/8
support.microsoft.com/kb/9
support.microsoft.com/kb/9
Does anyone have any suggestions for me? I've tried Windows Updates, tried to install SP2, but they all return errors. Is there something I'm missing?
ASKER
They are current.
When trying to install SP2 it says something to the effect of "The Application Is Not Binding" or something similar. (I just closed the box, give me a few minutes and I can get the exact error).
When trying to install SP2 it says something to the effect of "The Application Is Not Binding" or something similar. (I just closed the box, give me a few minutes and I can get the exact error).
ASKER
Exact message (for SP2) is "Installation was not successful. The application binding data format is invalid". If I click 'details' it says "Error: ERROR_SXS_INVALID_ACTCTXDA
Do you happen to have Kapersky Internet Security installed?? There are some well documented issues with that program and installing updates. Uninstalling it usually remedies the issues associated.
If not, you can always try running the System File Checker Tool
http://support.microsoft.com/kb/936212
This repairs many problems with the operating system of varying origins.
;)
If not, you can always try running the System File Checker Tool
http://support.microsoft.com/kb/936212
This repairs many problems with the operating system of varying origins.
;)
Try this one:
http://support.microsoft.com/kb/946414
There is a special "fixit" (50202) for this problem that you can download and try...
http://support.microsoft.com/kb/946414
There is a special "fixit" (50202) for this problem that you can download and try...
Ah, that may be a bit different.
This error can be caused by malware or a virus at times so make sure you scan with a good removal tool after repair.
Use this tool to update Windows Drivers
http://www.cedhost.com/windows-update?0x800736B2
Use this tool to repair the specific error you're encountering
http://www.cedhost.com/repair-errors?0x800736B2
Hope this helps!!
This error can be caused by malware or a virus at times so make sure you scan with a good removal tool after repair.
Use this tool to update Windows Drivers
http://www.cedhost.com/windows-update?0x800736B2
Use this tool to repair the specific error you're encountering
http://www.cedhost.com/repair-errors?0x800736B2
Hope this helps!!
ASKER
n2fc - Tried this but it didn't work either.
BlueThunda - The cedhost ran the scan, but it wants me to buy the program now. I was hoping to explore all free alternatives first :)
BlueThunda - The cedhost ran the scan, but it wants me to buy the program now. I was hoping to explore all free alternatives first :)
ASKER
Also, the Standalone agent returns the same error number. It says copying files for about 2 minutes,a nd then "Install Failed with following error number: 0x800736b2.
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for the help. In the end the re-installation did the trick.
If it is not current, they will not install
What error code do you get?