SEPM 11.0 MR 6 does not send an email notification for realtime protection risks detected
a rule for scheduled scans will send an email if risk found
but rule for risks detected using file system autoprotect will not send an email?
This means we dont know about risks unless we check the console or a user notifies us from their workstation?
we know email communication wokrs for one rule but not the other. same email address
is it not possible to have email notfication for risks detected using sepm 11?
but rule for risks detected using file system autoprotect will not send an email?
This means we dont know about risks unless we check the console or a user notifies us from their workstation?
we know email communication wokrs for one rule but not the other. same email address
is it not possible to have email notfication for risks detected using sepm 11?
ASKER
sorry we have gone through these settings already.
ill try to make this more clear. What we hope to achieve is an email notification is sent to an address if file system auto protect detects a risk on a workstation.
This seems so logical to have a rule in place but it appears that it may not be possible. only scheduled scans have worked so far
here is our screen shot attached and domain and un is generic for security reasons.
remember weekly scan rule works in sending an email
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Doc2.doc
ill try to make this more clear. What we hope to achieve is an email notification is sent to an address if file system auto protect detects a risk on a workstation.
This seems so logical to have a rule in place but it appears that it may not be possible. only scheduled scans have worked so far
here is our screen shot attached and domain and un is generic for security reasons.
remember weekly scan rule works in sending an email
'
Doc2.doc
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ASKER
still not working at all. only scheduled scans work to notify. case with symantec continues
If someone can show exact steps how they setup rule to work then that would be great.
If someone can show exact steps how they setup rule to work then that would be great.
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ASKER
becauese i still have the problem and no clear answer seems to exist. mixed responses even from support.
Follow this below:
Creating notifications in the Symantec Endpoint Protection Manager:
http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/d28e5621b64d9ddb88257543007672ff?OpenDocument
Different types of Symantec Endpoint Protection Manager Reports can be found here:
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009081409151448?OpenDocument&Click=