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Internet connection drops for a few seconds every few minutes

We have a small LAN with A DC and a  DSL internet connection from ATT.  The internet connection drops for a few seconds after every 5 minutes or so.  It drops less frequently at night, may be every 30 minutes or so.

It started happening about 2 weeks ago. When the DSL modem is connected directly to a PC the connection does not drop.  We have tried two other routers w/o any luck.

Any help is appreciated.
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zafaric
Asked:
zafaric
1 Solution
 
younghvCommented:
I've seen this before with fluctuating power sources.
My solution was to install a small UPS for the routers/modems to plug in to.
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zafaricAuthor Commented:
They are already plugged into a very robust APC UPS.
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giltjrCommented:
Can you tell exactly what is dropping?

Is is the DSL connection?

Or the PPPoE/PPPoA connection?

When you use a router is it handling the PPPoE (or PPPoA) connection?
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zafaricAuthor Commented:
It's a PPPoE connection.  Don't know whether DSL or PPPoE connection drops.  How do I find out in just a few seconds?

Thanks.
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giltjrCommented:
Your  DSL modem should have some type of log.  At a minumum it should tell you if the modem is loosing DSL sync.

Whatever is providing the PPPoE service should also have a log and should show you if it is dropping.

Now if DSL is loosing sync, PPPoE will also go down of course.
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K_WilkeCommented:
I would check the wiring for the DSL.  I have just went through this with a client and there were some lose connections where the DSL came out of the wall.
Thanks,
Kelly W.
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zafaricAuthor Commented:
Nothing has helped. The problem persists. I will be closing this question.
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zafaricAuthor Commented:
No solution.
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IT-Monkey-DaveCommented:
The DSL modem's brick power supply could be faulty.
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giltjrCommented:
So there are no messages in the DSL modem's log?
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zafaricAuthor Commented:
No.
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giltjrCommented:
When you say it drops, how can you tell?
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zafaricAuthor Commented:
No solution.
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