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Outlook 2011 for Mac

Posted on 2011-05-06
Medium Priority
Last Modified: 2012-05-11
One of our VVIP unable to delegate himailbox to his secreatary. VVIP using Outlook 2011 for Mac. VVIP able to send/receive email via his Outlook 2011for Mac. The status on outlook show as "Connected"

When he go to delegates option | click on delegate | the "Add" button was grey out and there is error "can't delegate to this server at this moment"

His mac doen'st have any network problem.
Question by:suriyaehnop
  • 4
LVL 19

Author Comment

ID: 35705049
The correct message: "could not get delegate information from the server please try again later"


please assist
LVL 10

Expert Comment

ID: 35709710
Is the LDAP (login server) the Global Catalog for your active directory?
LVL 19

Author Comment

ID: 35717183
Yes, all DCs are Global Catalog
LVL 19

Accepted Solution

suriyaehnop earned 0 total points
ID: 35719221

I had the same issue on Outlook 2011 and could not resolve being unable to view my delegates. The error in the delegates window was

"Could not get delegate information from the server. Please try again later."

From a PC with Outlook 2010 I was able to view delegates and saw there was an entry "(Not Found) unknown user". I deleted this and now all seems to be ok.

LVL 19

Author Closing Comment

ID: 35763280
From a PC with Outlook 2010 I was able to view delegates and saw there was an entry "(Not Found) unknown user". I deleted this and now all seems to be ok.

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