Windows 7 x86 - Cannot Connect to the Printer - Operation Failed 0x0000007e
Posted on 2011-05-06
I have 2 new Windows 7 clients that have an issue connecting to shared printers... It's a frustrating issue, and you should see why.
I have 3 Kyocera FS1128MFP fax printers (printer1, printer2, and printer3), setup and shared from a print server running Windows SRV 2003. The 1128 drivers are the newest available from Kyocera, and are compatible with Win7.
On the first client, I tried connecting to printer1, and it failed with the error:
- Windows Cannot Connect to the Printer - Operation Failed 0x0000007e
After I scratched my head, I tried installing Printer2 and it worked. It's the same driver! I tried Printer1, and it still failed. Rebooted, no change, tried Printer3, it worked, deleted printers, rebooted, and somehow I got Printer1 to install. Not sure what was changed...
On the second client, it was the exact opposite! Printer1 works, but printer2 fails! I've tried all the steps above, and deleted the driver many times from the Printer Manager, but I cannot get it to install...
I have also tried reinstalled the newest driver, and also tried installing locally. Local Install worked fine, but I want to find what the real issue is because we're going to start setting up more Windows 7 clients, and I would like to know what causes this.