My clients XP Laptop is infected with the 'Windows Recovery' Virus.
I can not access Task Manager or any files on the C:\ drive - containing important business data.
I researched the web and found:
One of the sites that seemed to make sense.
I tryed executing rkill, and several renamed versions, and get sporadic results. It finds differnent files to derminate - none ending with the desired result. I can not install Malwarebytes - no matter what I do.
I also saw - via the web, a mention for GridinSoft - Trojan Killer. It scares me - I don't know who to trust. Everybody wants you to execute something from there web site that's going to solve all your problems.
I know this virus is hiding items and disabling everything of any value.