• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1882
  • Last Modified:

office11shipassert error Event ID: 5000 Outlook Crashing

Hi,

I opened my outlook today and it crashed when opening a message. The error in eventvwr follows.

Event Type: Error
Event Source: Microsoft Office 14
Event Category: None
Event ID: 5000
Date:  27/04/2011
Time:  12:53:35
User:  N/A
Computer: SDPC29
Description:
EventType office11shipassert, P1 2oyl, P2 14.0.4763.0, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00   o.f.f.i.
0008: 63 00 65 00 31 00 31 00   c.e.1.1.
0010: 73 00 68 00 69 00 70 00   s.h.i.p.
0018: 61 00 73 00 73 00 65 00   a.s.s.e.
0020: 72 00 74 00 2c 00 20 00   r.t.,. .
0028: 32 00 6f 00 79 00 6c 00   2.o.y.l.
0030: 2c 00 20 00 31 00 34 00   ,. .1.4.
0038: 2e 00 30 00 2e 00 34 00   ..0...4.
0040: 37 00 36 00 33 00 2e 00   7.6.3...
0048: 30 00 2c 00 20 00 4e 00   0.,. .N.
0050: 49 00 4c 00 2c 00 20 00   I.L.,. .
0058: 4e 00 49 00 4c 00 2c 00   N.I.L.,.
0060: 20 00 4e 00 49 00 4c 00    .N.I.L.
0068: 2c 00 20 00 4e 00 49 00   ,. .N.I.
0070: 4c 00 2c 00 20 00 4e 00   L.,. .N.
0078: 49 00 4c 00 2c 00 20 00   I.L.,. .
0080: 4e 00 49 00 4c 00 2c 00   N.I.L.,.
0088: 20 00 4e 00 49 00 4c 00    .N.I.L.
0090: 20 00 4e 00 49 00 4c 00    .N.I.L.
0098: 0d 00 0a 00               ....

Does anyone have any ideas whats causing this?
Thanks
0
riverbank
Asked:
riverbank
1 Solution
 
apache09Commented:
Looks LIke a Add-in Error/fault

To verify close Outlook and re-open using
Start>Run>Outlook.exe /safe

See if you still get the error.
If you dont you know its an addin causing the issue.

You can then try to Turn-Off or disable your add-ins one at a time until you find that one thats causing the problem
0
 
riverbankAuthor Commented:
Thanks I will try running this in safemode for a while and see what happens
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now