Cisco Unity Connection Auto Attendant?
Posted on 2011-05-06
My company uses Call Manager Business Edition which has Unity Express for voicemail. This is all set up and working fine. Now we are adding a remote office, and have put some IP phones in that office and would like to set up an auto attendant for them.
Our main office number rings to a receptionist, but in the remote office we only have three people and no receptionist, so we would like something where we can publish a DID # to be the main number for that remote office and have that number ring into an auto attendant where we can set up a message that says something like "thanks for calling xyz corp, for sales press 1, for finance press 2, or press 9 to leave a message in general delivery".
I manage the phone system but don't make changes very frequently so I am a novice when it comes to this type of thing. Can someone please provide some concise instructions for doing this or point me to an easy to understand guide?