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Blue Screen on a SBS 2008

Posted on 2011-05-07
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Last Modified: 2012-05-11
When I restart a SBS 2008 server I don't see a blue screen but when it comes back up I get the following message.

The server also seems to take longer the usual to restart...about 20 minutes. The usual time is about 8 to 10 min

 
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.0.6002.2.2.0.305.9
  Locale ID:	4105

Additional information about the problem:
  BCCode:	1000009f
  BCP1:	0000000000000004
  BCP2:	0000000000000258
  BCP3:	FFFFFA8006CF7BB0
  BCP4:	0000000000000000
  OS Version:	6_0_6002
  Service Pack:	2_0
  Product:	305_2

Files that help describe the problem:
  C:\Windows\Minidump\Mini050711-01.dmp
  C:\Users\KMAdmin\AppData\Local\Temp\2\WER-1012306-0.sysdata.xml
  C:\Users\KMAdmin\AppData\Local\Temp\2\WERC754.tmp.version.txt

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Question by:Gerhardpet
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LVL 19

Expert Comment

by:lamaslany
ID: 35712673
Can you upload the minidump?
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 35712710
Here are the minidump and the files that the problem report describes

 Minidump.zip
 2.zip
0
 
LVL 19

Expert Comment

by:lamaslany
ID: 35713046
The minidump points to a problem with the Storport storage driver (storport.sys).    How long have you had the problem?


What hardware are you running on?
0
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LVL 1

Author Comment

by:Gerhardpet
ID: 35716414
The problem thursday last week. The server is a Dell PowerEdge R210

How do I find out which storage driver that is. I have two USB drives on it for backups.

I notice one Event ID on Thursday but I'm not sure if it is related

Event Log:  System
Event Source:  Server Administrator
Event ID:  2056  
Severity: Error  
Details: Virtual disk failed: Virtual Disk 9 Controller 0

The server is setup with 2 physical disks configured as RAID 1
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 35729231
Any other ideas for me? The server is now very slow and every time I reboot I get the screen promting me to start in normal mode or safe mode. I don't see any blue screen
0
 
LVL 19

Expert Comment

by:lamaslany
ID: 35729452
Do you know what controller is installed?  
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 35729547
Dell PERC S100 Integrated
0
 
LVL 19

Accepted Solution

by:
lamaslany earned 2000 total points
ID: 35729617
From the Drivers & Downloads for PowerEdge R210 page download and install the Dell PERC S100 Integrated driver.
0
 
LVL 1

Author Closing Comment

by:Gerhardpet
ID: 35753657
Updating the driver solved the problem

The server is back to normal now for a few days already
0
 
LVL 19

Expert Comment

by:lamaslany
ID: 35753773
Good to hear.  Thanks for the feedback.
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