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Strange behavior of Adobe Reader X plugin - keeps trying to save to desktop

Hi experts!

Could anyone tell me something about Adobe Reader's mechanism of determinig the download folder if you use the disk icon? I am talking about the browser plugin of Adobe Reader X (10.0.1), used by Internet Explorer 9.
For some reason, it behaves odd on one server: it reverts to the desktop folder all the time while I would expect it to show me the folder I used for the last download.

As I found out, only the plugin does this, the full reader does not. However, all other computer behave alright, it's only this server. Since this is a RemoteApp server that "serves" Internet Explorer as a RemoteApp, it's a constant annoyance for anyone trying to save a pdf.

How does its remembrance work? MRU lists?
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McKnife
Asked:
McKnife
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
I think this may be more an IE9 thing. Go into IE9, Tools, View Downloads, Options (lower left) and set the default folder. This will send downloads to this default folder. Once set, Adobe (Reader or Standard) uses this folder to save. It may also use a temporary folder while doing its work, but the final folder should be the default.

.... Thinkpads_User
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McKnifeAuthor Commented:
Hi.

No, it's only on this pc, and all are setup with the same settings including IE default download folder. The def. folder IE uses is not being stuck to, it's not desktop anyway.
I need to know how AR plugin knows where to go. I used procmon to no avail.
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John HurstBusiness Consultant (Owner)Commented:
Perhaps you could give us a screen shot of what disk icon you are using.

I have Adobe Reader 10 and IE9 on my Windows 7 Pro desktop. The only IE9 plugin for Adobe is Adobe PDF Link Helper. I think this is to embed the PDF in an IE9 window. I don't see a disk icon, and the only save option I have (in the browser window with the embedded PDF) is File -> Save As and that brings up a dialogue window where I can choose. So I am not seeing an anomoly on my desktop machine.

Try, in Adobe Preferences, under Internet, to uncheck the option to display a PDF in a browser window. This disconnects Adobe from IE9. It is (was) necessary in Acrobat 10 but not Reader 10. Try that and see if it brings any difference.

... Thinkpads_User
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McKnifeAuthor Commented:
The button is this one in the picture. It appears if you move the pointer to the lowqer part of the pdf.
No, it does not happen with reader itself as I wrote before.

So again, there is something broken and I am trying to understand the MRU mechanism so I might repair it.
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McKnifeAuthor Commented:
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John HurstBusiness Consultant (Owner)Commented:
Thanks much.

I think what might be broken is the installation rather than the MRU mechanism. When I click on the disk icon, it brings up the File Dialogue box that you use to navigate to your folder. Very traditional window.

Since it is only affecting one computer, consider uninstalling Adobe Reader and perhaps even IE9. Restart, install Adobe Reader and then upgrade to IE9.  ... Thinkpads_User
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McKnifeAuthor Commented:
Ok, this was done before, unfortunately no change.
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John HurstBusiness Consultant (Owner)Commented:
I don't know. I cannot replicate the issue and it seems to work fine on my machine. ... Thinkpads_User
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McKnifeAuthor Commented:
No progress made. Waiting for the next update to be issued, otherwise I will move back to AR9. Thanks for participating
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McKnifeAuthor Commented:
No progress made. Waiting for the next update to be issued, otherwise I will move back to AR9. Thanks for participating.
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