Exchange 2010 Recipient Update Service

Posted on 2011-05-07
Last Modified: 2012-05-11
I'm  testing a migration from Exchange 2003 to Exchange 2010 and have a lab setup to mirror my prod environment.  I have a recipeint updated policy in my Exchange 2003 environment that marks the accounts with a  When I create a new user in the domain the policy runs and tags the user account with the generic smtp alias.   I then manually edit the address since I have 4 business divisions with different external email aliases.  

When I migrated all of the accounts in my test environment to my Exchange 2010 the RUS in the 2010 environment has run again and rebranded all of my accounts with the alias and marked that as the default.  It seems I'm missing something, and I can't move forward in production if all of my user accounts are going to be rebranded.  Is there a way to prevent the RUS from running again once the account has been migrated?

When I try to edit the RUS on the Exchange 2010 server it tells me I have to edit it on the 2003 server.

Question by:shanemccutch
    LVL 1

    Expert Comment

    Pls uncheck “Automatically update e-mail addresses based on recipient policy.” Click “OK.”  for the user mailboxes for which you do not want the RUS stamping the proxy address.
    LVL 8

    Expert Comment

    For editing the Exchange 2003 Recipient Update Policy from Exchange 2010 console you need to first upgrade to 2010

    Set-EmailAddressPolicy “Default Policy” -IncludedRecipients AllRecipients

    Open in new window

    Note1: You don't need to edit the email address policy for each and every user account to change the primary e-mail address.
    Ex: if you have and you need to change the primary SMTP address to you can change that in the email address policy itself.

    Note2: In case you want to have different email address policy for 4 divisions, then you can create email address policies based on Department name or any other attribute specific to that division instead of manually editing on each account. The technet document below should help you understand this concept


    Author Comment

    I have thought of unchecking the “Automatically update e-mail addresses based on recipient policy" on the migrated user accounts, my real question is why is the 2010 environment restamping the accounts post migration.  Should I delete the policy while I'm migrating and recreate after?  I'm concerned once I migrate and the policy run's I'll have to fix all the user accounts with either a new policy or manually.  
    LVL 8

    Accepted Solution

    I'm not sure by mistake you have run the policy because I have seen that happens when you just try to view the policy from Exchange Console.
    Also the mailboxes which are do not required this policy need to be removed with this setting "Automatically update e-mail addresses based on recipient policy"
    I would suggest following my previous comment you first upgrade the policy to 2010 and then make the required changes.

    Deleting the default policy is not suggested, you can just disable it, right-click and disable the policy from console.

    Author Closing Comment

    Since, I can't really explain why the policy again I'm going to remove the  "Automatically update e-mail addresses based on recipient policy" from the user accounts pre migration.  I'll also upgrade the policy to 2010 prior to migration and spot test with a few users to confirm their addresses do not get updated.

    Thanks for your help.

    Author Comment

    I see other administrators are experiencing this issue.  It seems like a bug in 2010 to me, why would I want to re-run the policy durin an intra-org migration?  

    Here is a Technet forum link:

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