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windows XP hangs for 10-15 min on startup untill the network icon appears

hi Guys

I am Having a problem with 2 windows xp machines...

at startup it takes about 10-15 min to startup.. it hangs completely untill the network connections icon appears..

things i have tried are..
remove all startup items (including AV just to test)
run AV and Malwarebytes in safe mode
the Nic drivers are up to date..
i have removed the cable and restarted the machine with the same results..

dose anyone know about or is having the same problem?
maybe update for xp that caused this?

cheers
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YOlanie_Visser
Asked:
YOlanie_Visser
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3 Solutions
 
bigeven2002Commented:
Hello,

Are the 2 XP machines identical?  Is there a 3rd XP machine with identical configuration that is not having this issue?

If you only have the 2 XP machines, first try rolling back the NIC driver to a previous version if available.

Are these machines on Active Directory?  If not, you can use a Group Policy tweak to tell XP not to wait for the network:

Start, Run, gpedit.msc
User Configuration -> Admistrative Templates -> Logon ->
Always wait for the network at computer startup and logon

Set to disabled.
Reboot.
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YOlanie_VisserAuthor Commented:
well the on is a laptop the one is a desktop...

on the laptop i updated the drivers of the nic and then rolled back...

they are on a workgroup so i will try group policy...
with changing that the computer will not hang anymore but the network will still take 10 min to load?


thanks for your comments

cheers
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itubafCommented:
if you are using your laptop/computers on doamin, check DNS setting, specially advance DNS settings.
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YOlanie_VisserAuthor Commented:
they both on a work group:-)
and i have tried static IPs also same result
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bigeven2002Commented:
The network may still take a while but that Policy tweak should prevent it from holding up Windows.
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nobusCommented:
you can  try this:

Go to  Start, Run, CMD to open a command prompt.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log
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amuthan198Commented:
http://support.microsoft.com/kb/825826 This MS KB will be helpful
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itubafCommented:
you can try this,

GO to start> run> type msconfig>go to services tab and disable all and press ok.

after this restart your PC, it should work.
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YOlanie_VisserAuthor Commented:
yeah i have tried that...still the same issue
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upalakshithaCommented:
I have seen this issue with firewall antivirus installed pcs .especially kaspersky.
normally you should be able to reduce this time from installing latest firewall antivirus what you are using. If you remove antivirus you will notice icon loads faster.
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YOlanie_VisserAuthor Commented:
is there a way to resolve this without uninstalling it?
maybe disabling it?
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itubafCommented:
if you disable AV, in the next boot again it will start. you can go to serices and disable AV service.
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nobusCommented:
any comment s on my post Yolanie?
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YOlanie_VisserAuthor Commented:
unfortunately not yet... i am not at the client so am unable to try so im just taking notes..

but i did check the logs and and didnt see any socket errors and the network connection is working so i didnt think of resetting the routing table... once i am at the client i will try all the solutions i gather today...
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nobusCommented:
ok - let's hope you get is solved, and post results
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huacatCommented:
highest possible is some services/drivers crashed when bootup load it.
I'll try BootVIS to create a log and analysis it "where" spent the time.
BootVIS is a tools published by Microsoft to log bootup steps and optimize the bootup speed.
http://en.wikipedia.org/wiki/BootVis
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flubbsterCommented:
Try enabling Verbose Logging

You might want to determine exactly what program or process is actually causing the problem. This will help to point to the issue. Enabling Verbose Logging, the system will display a small window during startup, shutdown, logging on and logging off. Watch the display as it is starting. Chances are very good you will see a process or program displayed in the window for a long time. If so, then that is the culprit and we can go from there. Follow the instructions here for enabling this function. Use whichever section applies as far as network or standalone.

http://support.microsoft.com/kb/316243
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YOlanie_VisserAuthor Commented:
i am scheduled to see this client this week...

just an FYI i also found this article...


1) Reboot your computer.
2) Go to Run --> services.msc
3) Sort list by Status (click on the header)
4) See the ones stuck at "Starting"? Those are your offending objects.
 
Apparently, Windows is having problems initializing those services, and until it resolves it, or gives up, it can't go on with the rest of the startup process. Different people get stuck on different things. For me, it was the "Server" service that jams it up for 20 mins or so.
 
You have 2 options:
 
1) Right Click --> Properties, and change Startup Type to "Automatic (Delayed)". This forces it to load later, which hopefully allows everything else to finish initializing so you may use the computer first.
 
2) Read the Description of the service, and see if you can find out whats causing it to get stuck. In my case, "Server" regulates network discovery, file and print sharing. I realized that I recently disconnected a Buffalo NAS that was functioning as a print server as well. My Windows was stuck at finding a networked printer that was no longer available. Removing the printer from Devices solved the problem.
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huacatCommented:
unfortunately, Windows XP don't support "Automatic(Delayed)".
It supported by Vista/Win 7 or later version.

Please follow flubbster's comment to check "Verbose Logging" or you can use the BootVIS as I post before.

Also please check the Event Viewer(Control Panel, Administration Tools, Event Viewer), the event source is "Service Control Manager", and find if some error information exists.
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YOlanie_VisserAuthor Commented:
Hi Guys

i found the issue to be windows UPdate to be the service that is hanging at start up...the user sent me a screen shot so i will check the updates
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