SBS 2003 Fax Issues
Posted on 2011-05-08
We have a client with SBS 2003 Server. They have been using the fax service fine since forever, but recently it broke, which co-incides with the installation of 2 new Windows 7 PC's though to the best of the knowledge of the staff involved no server settings were changed.
Essentially I can see the fax is shared as "fax" and I can run from a workstation \\server and the fax printer shows up, I can double click on it, and it installs it on a workstation. If I then try to print to \\server\fax it comes up with a wizard asking whether it's a local or network unit, to which I specify network, and then put in the path \\server\fax. At this point it throws an error about being unable to connect, which is surprising since it let me install the printer in the first place.
It's running 2003 SBS SP2. I don't see any errors in the logs.
I logged into the server as another administrator and can send faxes fine by printing to the same printer.
Any assistance greatly appreciated.